Right-click on desktop in W2k causes explorer.exe to close

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
I have a problem on a PC running Windows 2000 Pro, SP4 (all latest Windows
updates installed) where every time I right-click on the desktop, I get a
Program Error: "explorer.exe has generated errors and will be closed by
Windows. You will need to restart the program." Dr. Watson gives the
following information:

Application exception occurred:
App: explorer.exe (pid=856)
When: 9/28/2006 @ 14:26:43.781
Exception number: c0000005 (access violation)

The PC has a dual processor.

Does anyone know of any other examples of this fault and what fixes there
are, if any? I have searched through the knowledgebase but any similar
articles refer to causes other than the one I am seeing.
 
Richard Goodchild said:
Hi,
I have a problem on a PC running Windows 2000 Pro, SP4 (all latest Windows
updates installed) where every time I right-click on the desktop, I get a
Program Error: "explorer.exe has generated errors and will be closed by
Windows. You will need to restart the program." Dr. Watson gives the
following information:

Application exception occurred:
App: explorer.exe (pid=856)
When: 9/28/2006 @ 14:26:43.781
Exception number: c0000005 (access violation)

The PC has a dual processor.

Does anyone know of any other examples of this fault and what fixes there
are, if any? I have searched through the knowledgebase but any similar
articles refer to causes other than the one I am seeing.
Click to expand...


Try updating your graphics card drivers
 
Steve,

I had already installed the latest driver update, but following your answer
I tried uninstalling it and reinstalling it again and this seems to have
cured the problem.

Thanks a lot for your help.

Richard.
 
Richard Goodchild said:
Steve,

I had already installed the latest driver update, but following your
answer
I tried uninstalling it and reinstalling it again and this seems to have
cured the problem.

Thanks a lot for your help.

Richard.
Click to expand...


Hi Richard

Cool, glad it helped, thanks for the feedback!
 
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