i bought a micro hifo from them and it broke. Took it back and was upgraded to a more expensive model straight away. great customer service in my case.
Been buying from them for about twenty years now. Never ever had a problem.
Do seek out reviews on their products though, cos some are complete turkeys.
They buy up end of line stuff and liquidated stock.
If you know what you're looking for though, bargains can be had.
I still have two Marantz CD-52 Mk II CD players from around 1992 still going strong.
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