RTFP:
from:
http://www.microsoft.com/info/nareturns.htm
All North American retail Microsoft software comes with a 30-day, Microsoft
money back guarantee. Retail products can most easily be returned through
the retailer where the product was purchased, subject to that retailer's
return policy, or directly to Microsoft, subject to the policy below.
Product Return Guidelines:
a.. Return the product within 30 days of purchase date
b.. Provide a copy of Proof of Purchase (copy of original sales receipt,
credit card statement or cancelled check)
c.. Provide complete contact information: street address (no PO Boxes),
city, state, postal code, telephone number and e-mail address if applicable.
d.. Uninstall the software product from your computer and any storage
devices, delete any backup copies
e.. Include all related media and manuals
f.. Supply the name and location of the retailer where the product was
purchased
g.. Please include a brief statement as to why you wish to return the
product for a refund
h.. Send product, the original product packaging and all related materials
via traceable means (i.e., FedEx, UPS, Airborne, certified and insured US
mail)
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Practice safe eating -- always use condiments.
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DSC60 said:
Is it possable to return a copy of XP that has never been installed
or activated for a refund. It was bought at WAL Mart and they will
not take it back
No software store I've ever dealt with will take back opened software...