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ScAuPa
I have the following setup for the employees at my work:
Every user has their own user in box
Some users share a community in box that has it's own user name tha
those particular employees are authorized to send e-mails on behalf of.
Currently, when one of the employees reply to the community in box, th
reply comes from the community user name on behalf of the main user. If
a customer of ours replies, the e-mail returns to the community mail
box.
I'd like the default when an e-mail is replied to from this communit
box that the main users e-mail is the default reply for our customers.
Currently, they have to go into the e-mail and manually change which
user should be sending it.
Is there a way to do this?
ScAuP
Every user has their own user in box
Some users share a community in box that has it's own user name tha
those particular employees are authorized to send e-mails on behalf of.
Currently, when one of the employees reply to the community in box, th
reply comes from the community user name on behalf of the main user. If
a customer of ours replies, the e-mail returns to the community mail
box.
I'd like the default when an e-mail is replied to from this communit
box that the main users e-mail is the default reply for our customers.
Currently, they have to go into the e-mail and manually change which
user should be sending it.
Is there a way to do this?
ScAuP