Retrieve files from a dead laptop

  • Thread starter Thread starter DukeSFC62
  • Start date Start date
D

DukeSFC62

My grandson's laptop died and I am trying to retrieve critical file
from his hard drive. The technicians at MicroCentre recommended th
BYTECC USB 2.0 IDE/SATA Adapter Kit. Using this hardware with tw
different computers (Windows XP/SP2 and Windows 2000) has bee
unsuccessful. My attempts to install the driver from the CD provide
yields the following error message: This driver can't instal
un_ULiChipset. The last attempt on my XP system was after using syste
restore to get back to a system configuration before any attempts t
install the driver and before connecting the BYTECC hardware.

The Integrated Driver 2.13 is supposed to install the appropriat
driver for the system configuration.

Any help would be greatly appreciated
 
Buying a notebook enclosure and connecting it and the notebook hard drive to
a desktop works every time.
 
DukeSFC62 said:
My grandson's laptop died and I am trying to retrieve critical files
from his hard drive. The technicians at MicroCentre recommended the
BYTECC USB 2.0 IDE/SATA Adapter Kit. Using this hardware with two
different computers (Windows XP/SP2 and Windows 2000) has been
unsuccessful. My attempts to install the driver from the CD provided
yields the following error message: This driver can't install
un_ULiChipset. The last attempt on my XP system was after using system
restore to get back to a system configuration before any attempts to
install the driver and before connecting the BYTECC hardware.

The Integrated Driver 2.13 is supposed to install the appropriate
driver for the system configuration.

Any help would be greatly appreciated.
Click to expand...


DukeSFC62:
First off we're going to make a few assumptions, OK?...
1. The laptop's HDD is non-defective. It may have corrupt operating system
files but the HDD itself in non-defective.
2. Your desktop PC functions without any problems. It boots without incident
and thereafter functions just fine.
3. The 2 1/2" to 3 1/2" HDD adapter and its associated USB cable is
similarly non-defective.
4. You've correctly connected the device to your machine. The laptop's drive
is correctly-securely connected to the device and you've plugged its USB
cable into different USB ports on your machine (assuming you have more than
one). And you've powered up the device using its power adapter.
5. You've no problem using other USB devices.

Unless there's some unusual (non-standard) configuration affecting your PC
or the adapter device, no auxiliary driver is necessary in an XP environment
(I'm assuming you have SP1 and/or SP2 installed). Presumably the driver
included with the device is for a Win9x OS.

If there's still a problem is there any chance that you could connect the
device and the connected HDD to another machine?
Anna
 
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