Restriction message

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G

Guest

I have lost my control panel icon in start and have instead set programme
access and defaults. I cannot get in to this as i receive a restriction
message "Operation cancelled due to restrictions in effect on this computer.
Please contact your system administrator". I am also restricted in other
ways, for example I cannot use system restore. I do suspect I have some
corruption somewhere. Neither can I get in to properties when I right click
my desktop. Any help will be appreciated
The learner
 
James said:
I have lost my control panel icon in start and have instead set programme
access and defaults. I cannot get in to this as i receive a restriction
message "Operation cancelled due to restrictions in effect on this computer.
Please contact your system administrator". I am also restricted in other
ways, for example I cannot use system restore. I do suspect I have some
corruption somewhere. Neither can I get in to properties when I right click
my desktop. Any help will be appreciated
The learner
Click to expand...

Unless you are an "administrator" or perhaps even a "power user", the
only option is to contact the System Administrator. Privileges are given
usually according to company policy and/or the technical abilities of the
user, if this computer is owned and maintained by an organization.
 
James said:
I have lost my control panel icon in start and have instead set programme
access and defaults. I cannot get in to this as i receive a restriction
message "Operation cancelled due to restrictions in effect on this computer.
Please contact your system administrator". I am also restricted in other
ways, for example I cannot use system restore. I do suspect I have some
corruption somewhere. Neither can I get in to properties when I right click
my desktop. Any help will be appreciated
The learner
Click to expand...

James, more info will be more of help to anyone to give you a fix for your
issue, like:
1- Are you an Admin or a member.
2- does this behaviour a recent or it happen over a period of time and now
going worse.
3- Did you scan for malware, viruses and you have an up2date protection
software.
4- does this issue occur in safe mode.
5- what version of the operating system are you using?.
HTH.
nass
 
Hi Nass
I will now show my ignorance. This is my home computer I am the only user.
Not sure if this makes me an administrator or member have never looked in to
this up til now. I suspect I am not an administrator as the restriction alert
advises me to contact my system administrator. The problem seems to have
crept up on me all of a sudden. I started to receive Windows spyware warnings
and downloaded Spybot which cleaned my system. I am running Norton Internet
security 2007 and regularly update this. I also scan regularly and this is
always ok. Spybot has been used for 3 days and picks up spyware albeit of a
low risk. That's about all I can tell you at present. I am using XP
professional. Have not tried safe mode yet.
James
 
James said:
Hi Nass
I will now show my ignorance. This is my home computer I am the only user.
Not sure if this makes me an administrator or member have never looked in to
this up til now. I suspect I am not an administrator as the restriction alert
advises me to contact my system administrator. The problem seems to have
crept up on me all of a sudden. I started to receive Windows spyware warnings
and downloaded Spybot which cleaned my system. I am running Norton Internet
security 2007 and regularly update this. I also scan regularly and this is
always ok. Spybot has been used for 3 days and picks up spyware albeit of a
low risk. That's about all I can tell you at present. I am using XP
professional. Have not tried safe mode yet.
James
Click to expand...

Either the viral infection blocked you or damaged your credentials on this
machine or your profile is damaged, try System restore to when things were
okay.
And create a new account as instructed at the bottom of this post.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.

Do you have other accounts on this machine?, try them or create a new account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
HTH.
nass
 
Nass
A lot for me to go through but if it gives me the result I want it will be
worth it. Will let you know how it all goes
James
--
The learner


nass said:
James said:
Hi Nass
I will now show my ignorance. This is my home computer I am the only user.
Not sure if this makes me an administrator or member have never looked in to
this up til now. I suspect I am not an administrator as the restriction alert
advises me to contact my system administrator. The problem seems to have
crept up on me all of a sudden. I started to receive Windows spyware warnings
and downloaded Spybot which cleaned my system. I am running Norton Internet
security 2007 and regularly update this. I also scan regularly and this is
always ok. Spybot has been used for 3 days and picks up spyware albeit of a
low risk. That's about all I can tell you at present. I am using XP
professional. Have not tried safe mode yet.
James
Click to expand...

Either the viral infection blocked you or damaged your credentials on this
machine or your profile is damaged, try System restore to when things were
okay.
And create a new account as instructed at the bottom of this post.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.

Do you have other accounts on this machine?, try them or create a new account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
HTH.
nass
Click to expand...
 
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