Restoring my Printer Service

  • Thread starter Thread starter JBK101
  • Start date Start date
J

JBK101

Hello, I am unable to print or add a printer! I have tried several fixes I
found online and on mirosoft web help to no avail. I have a HP OfficeJet K80
Printer that worked fine until I tried to Manually Download SP3 since then I
have not been able to print, find a printer, add a printer etc. I get the
following messages when I try.
1.) Spoolsv,exe Application Error
2.) Printer Service is Not Running
3.) The RPC Service is Unavailable

No matter what I have tried nothing seems to work any help and Ideas would
be great.
Thanks in Advance,
John :(
 
Thats part of the problem is says it is not running and I when I do a seach I
cannot find it anywhere (Like it is missing or got deleted somehow) any clues
of where that file is or should be located?
 
Did a search and found the following files on my computer:
1.) SPOOLSV.EXE-3A613CE3.PF - Located in Folder: Windows\prefetch (pf File
Type)

2.) spoolsv - Located in Folder: Windows\System32 (57kb application)

3.) spoolsv - Located in Folder: Windows\ServicePack Files\i386 (57kb
application)

4.) spoolsv - Located in Folder: Windows\System32\dllcache (57kb application)

Question can you tell me if these are the only files (and locations) that
are needed? and can you suggest and other software searches that might be
helpful in restoring my printer servives.
Thanks,
John
 
JBK101 said:
Did a search and found the following files on my computer:
1.) SPOOLSV.EXE-3A613CE3.PF - Located in Folder: Windows\prefetch (pf File
Type)

2.) spoolsv - Located in Folder: Windows\System32 (57kb application)

3.) spoolsv - Located in Folder: Windows\ServicePack Files\i386 (57kb
application)

4.) spoolsv - Located in Folder: Windows\System32\dllcache (57kb application)

Question can you tell me if these are the only files (and locations) that
are needed? and can you suggest and other software searches that might be
helpful in restoring my printer servives.
Thanks,
John
Click to expand...

What happened when you followed Cari's directions to open a command
prompt window and type "net start spooler"?

SPOOLSV.EXE-3A613CE3.PF is in the WindowsXP Prefetch folder. Ignore this.

The other 3 files probably are the same. The one in Windows\System32 is
the one that is active. The one in ServicePack Files\i386 arrived when
you installed the latest service pack (and should have been copied to
Windows\System32. The file in System32\dllcache is used by the Windows
system file checker to restore the file in Windows\System32 should
Windows detect that the latter has become damaged.

You wrote that you were unable to "find" the spooler. How did you
attempt to start this service? The print spooler service can't run
unless the RPC service is started first.

Go to Start>Run and type "services.msc" (without quotes) and click OK.

Scroll down until you get to "Remote Procedure Call (RPC)". The status
should be "Started" and the startup type should be "Automatic". If the
RPC service is stopped, first ensure that the startup type is Automatic.
If it isn't, change it by right-click and selecting Properties. Then
start the RPC service.

Once the RPC service is running, scroll down the list of services until
you get to "Print Spooler". This also should be "started" and
"automatic". If it isn't, make it so.

If you get any error messages when attempting to start RPC or Print
Spooler, include them -- verbatim -- in your next post.


--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 
When I tried to run the NET START SPOOLER in per Cari's instructions I
receive the following:
"The Service Name is Invaild"
"More Help is Available by Typing NET HELPMSG 2185"

Trying that results in the following:
"The Source is Invalid"
"Explanation: you tried to start a service that is not configured on this
system"

In services.msc I find two (2) RPC but no Print Spooler Service can be Found.

1.) RPC "Remote Procedure Call (RPC) Locator", is Set to AUTOMATIC and Shows
that it is Started, I receive no errors when I Restart the Service.

2.) Remote Procedure Call (RPC): Provides endpoint mapper & other
Misscellaneous Services, it set to Automatic and started, there is no restart
or stop option associated with this RPC Service.

So far nothing I try or found on this topic seems to work and I am becoming
frustrated and disapointed with the whole problem Help.
John
 
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