M
magical_one
I purchased a laptop from a person named Ryan Altman who had bought it from a
local Circuit City. I have tried to establish my own account on the system
so that I could then delete or disable his account. However, after creating
the new account for myself, and disabling his, it will now not allow me to
delete his account, and mine is set up as limited. This of course means that
I do not have full rights to use some of the programs or change anything in
regards to the system. (ie. I have attempted to log on to an installed Juno
account but it will not allow me to do so) I have also tried to restore the
entire system as it was when purchased, but it will not allow me to do so
since I do not have administrator rights.
Can you please provide guidance on how I can restore the laptop or any other
way I can correct the problem say that I will be able to use it?
I have no disk or manual to refer to. I do know that some versions have a
quick-key that you can press when system is booting up to go into restore
mode. The laptop I have is Toshiba PM740 Satellite M45 - S2692. Oddly
enough, the sticker on the bottom says Windows XP Home but the system info in
Windows on screen says Windows XP Professional - Service Pak 2. (not sure
how they could be different)
I anticipate your reply.
Thank you in advance for any help you may be able to provide.
local Circuit City. I have tried to establish my own account on the system
so that I could then delete or disable his account. However, after creating
the new account for myself, and disabling his, it will now not allow me to
delete his account, and mine is set up as limited. This of course means that
I do not have full rights to use some of the programs or change anything in
regards to the system. (ie. I have attempted to log on to an installed Juno
account but it will not allow me to do so) I have also tried to restore the
entire system as it was when purchased, but it will not allow me to do so
since I do not have administrator rights.
Can you please provide guidance on how I can restore the laptop or any other
way I can correct the problem say that I will be able to use it?
I have no disk or manual to refer to. I do know that some versions have a
quick-key that you can press when system is booting up to go into restore
mode. The laptop I have is Toshiba PM740 Satellite M45 - S2692. Oddly
enough, the sticker on the bottom says Windows XP Home but the system info in
Windows on screen says Windows XP Professional - Service Pak 2. (not sure
how they could be different)
I anticipate your reply.
Thank you in advance for any help you may be able to provide.