G
Guest
I was just reading a thread in this newsgroup about doing a full system
restore and I was hoping to clarify a few things. Here is what I read:
Yes. Is yours an OEM computer--one made by one of the major
manufacturers like Dell, Gateway, HP, etc?
If so, OEM vendors are required by their agreement with Microsoft to
give you a means of reinstalling, should it be necessary. They can do
this in one of three ways:
1. An OEM copy of Windows
2. A restore CD
3. A hidden partition on your drive, with restore information.
If you don't have 1 or 2, you should have 3, but you should contact
your vendor to find out.
Personally, I find both 2 and 3 unacceptable (especially 3; a hard
drive crash can leave you with nothing), and would never choose to buy
a computer that came with an operating system unless I got a complete
generic installation CD for that operating system.
--
Ken Blake, Microsoft MVP Windows - Shell/User
Does that mean that the store that sells the computer is responsible for
supplying a way to do a complete restore? My pc is a Dell, but I didn't buy
it from Dell. I need to do a full system restore, but they didn't supply me
with an OEM disk, or a restore disk, and they deleted the hidden partition
when they pre-installed WinXP, now they are saying it will cost me $125 to
buy the OEM disk. Can I call them on this? I realize it is better to buy from
"Dell" a receive a full factory restore disk, but that wasn't in my price
range. If their agreement with Microsoft requires them to provide me with
some way reinstall WinXP then I will definately have something to work with
when I call them again.
restore and I was hoping to clarify a few things. Here is what I read:
Hello, I was curious if its possible to completely restore your computer or
your hard drive to how it was when you first bought your computer, or so
there is no unessential files on your hard drive.
I have all these random files all over the place on my computer and I would
like to just wipe it clean.
Yes. Is yours an OEM computer--one made by one of the major
manufacturers like Dell, Gateway, HP, etc?
If so, OEM vendors are required by their agreement with Microsoft to
give you a means of reinstalling, should it be necessary. They can do
this in one of three ways:
1. An OEM copy of Windows
2. A restore CD
3. A hidden partition on your drive, with restore information.
If you don't have 1 or 2, you should have 3, but you should contact
your vendor to find out.
Personally, I find both 2 and 3 unacceptable (especially 3; a hard
drive crash can leave you with nothing), and would never choose to buy
a computer that came with an operating system unless I got a complete
generic installation CD for that operating system.
--
Ken Blake, Microsoft MVP Windows - Shell/User
Does that mean that the store that sells the computer is responsible for
supplying a way to do a complete restore? My pc is a Dell, but I didn't buy
it from Dell. I need to do a full system restore, but they didn't supply me
with an OEM disk, or a restore disk, and they deleted the hidden partition
when they pre-installed WinXP, now they are saying it will cost me $125 to
buy the OEM disk. Can I call them on this? I realize it is better to buy from
"Dell" a receive a full factory restore disk, but that wasn't in my price
range. If their agreement with Microsoft requires them to provide me with
some way reinstall WinXP then I will definately have something to work with
when I call them again.