Hi,
Are there any Norton applications installed?
Try running System Restore from Safe Mode.
1. Restart your computer, and then press F8 during the initial startup to
start your computer in Safe Mode or Safe Mode with a command prompt.
2. Log on to your computer with an administrator account or with an account
that has administrator credentials.
3. In Safe Mode type or paste the following command in the Start - Run box
then press Enter. In Safe Mode Command Prompt type the following command
then press ENTER.
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your
computer to an earlier state, or undo the last restore if available.
Here are some troubleshooting steps to take when System Restore fails to
restore:
http://bertk.mvps.org/html/srfail.html
"Restoration Incomplete. Your computer cannot be restored . . . "
http://bertk.mvps.org/html/symantecdoc1.html
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member:
http://dts-l.org