Hi MAP,
I have done what you said. My cmp.(right click) ==> Advanced tab ====> Startup and Recovery, Settings ===> Took the ck. mark out of "Automatically Restart".
I noticed in the Event Viewer log, there were two Application errors "1001" and "1000", but when I went to the MS support page, it does not give me much information about that error. The error descriptions were as follows:
Product: Windows Operating System
ID: 1001
Source: Application Error
Version: 5.2
Symbolic Name: DW_BUCKET_LOG
Message: Fault bucket %1.
Explanation
A fault bucket identification number is a number assigned by the system to identify specific types of errors. This number is used by Microsoft to identify a particular program error when you send an error report.
User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.
What to expect
Microsoft actively analyzes all error reports and prioritizes them based on the number of customers affected by the error signature contained in the report. When a report is submitted, Microsoft will try to determine the cause of the error, categorize it according to the type of issue encountered, and send you relevant information when such information is available. However, because error reports do not always contain enough information to positively identify the source of the issue, Microsoft might need to collect a number of similar reports from other customers before a pattern is discovered. Although Microsoft may not be able to provide a solution for your particular error at this time, all information submitted is used to further improve the quality and reliability of our products.
Product: Windows Operating System
ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version %4, fault address 0x%5.
Explanation
The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.
What to expect
Microsoft actively analyzes all error reports and prioritizes them based on the number of customers affected by the error signature contained in the report. When a report is submitted, Microsoft will try to determine the cause of the error, categorize it according to the type of issue encountered, and send you relevant information when such information is available. However, because error reports do not always contain enough information to positively identify the source of the issue, Microsoft may need to collect a number of similar reports from other customers before a pattern is discovered. Although Microsoft might not be able to provide a solution for your particular error at this time, all information submitted is used to further improve the quality and reliability of our products.
Just wondering if you have any more suggestions,
Thanks,
Shahid
----- MAP wrote: -----
Hi Shahid,
Right click on my computer and select properties then the
advance tab,under startup and recovery click on the
setting button,Then inder system failure
uncheck "automatically restart". This should keep your
computer from restarting unexpectantly.
Then open your event viewer and see if their are any logs
that tell you what the problem was.
-----Original Message-----
Hi, I have win. xp professional. I have downloaded all
the major updates from the microsoft website. But even
then whenever I am listening to music on real player and
chatting OR I am watching a dvd on an application
called "CyberLink Power DVD", it randomly restarts. It
has done a quiet a few times on me. I have already
reinstalled win xp professional once, but noting seemed
to help. Please help me out.