Resolving Contacts

[Steve Fisher]

I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Russ Valentine [MVP-Outlook]]

What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.

 

[Steve Fisher]

This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then need to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I go away
on holiday and find my PC does not work how it used. My PC was used by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher

What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]

I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Russ Valentine [MVP-Outlook]]

Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]

This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then need to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I go away
on holiday and find my PC does not work how it used. My PC was used by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher






"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]

I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Steve Fisher]

Ran scanpost.exe as suggested. No errors detected. I then tried your
solution in earlier post and still have same problem.

Not sure how this would have helped as my PST file is for old e-mail.
Mail is delivered to my mailbox (under exchange) and this is where my
contacts are. No contacts are in my personal post file.


Thanks for your suggestions they are much appreciated. If you have any
other ideas i'm happy to try them.


Regards

Steve fisher

Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]

This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then need to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I go away
on holiday and find my PC does not work how it used. My PC was used by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher






"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Russ Valentine [MVP-Outlook]]

What? Now you've really lost me.
You have no Contacts in your Contacts Folder?
What were you expecting the Outlook Address Book to display then?
--
Russ Valentine
[MVP-Outlook]

Ran scanpost.exe as suggested. No errors detected. I then tried your
solution in earlier post and still have same problem.

Not sure how this would have helped as my PST file is for old e-mail.
Mail is delivered to my mailbox (under exchange) and this is where my
contacts are. No contacts are in my personal post file.


Thanks for your suggestions they are much appreciated. If you have any
other ideas i'm happy to try them.


Regards

Steve fisher


"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]

This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then need to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I go away
on holiday and find my PC does not work how it used. My PC was used by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher






"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Stephen Fisher]

sorry for the confusion

You asked me to do a repair of my personal post folder. This is a file on
the c:\drive called "personal.pst". However this peronal folder is only used
to store old-mails. There is a contacts folder but this is empty.

My echange folder which i aslo access using Outlook has sub folders
inbox/calender/contacts etc. It is this contacts folder which is where i
store all my e-mail addresses. In the past any e-mail address in here would
show in the Outlook adress book as "John Smith [E-mail]", "John Smith
[Business Fax])

Now 90% of them are not showing.

Does this make sense?

What? Now you've really lost me.
You have no Contacts in your Contacts Folder?
What were you expecting the Outlook Address Book to display then?
--
Russ Valentine
[MVP-Outlook]

Ran scanpost.exe as suggested. No errors detected. I then tried your
solution in earlier post and still have same problem.

Not sure how this would have helped as my PST file is for old e-mail.
Mail is delivered to my mailbox (under exchange) and this is where my
contacts are. No contacts are in my personal post file.


Thanks for your suggestions they are much appreciated. If you have any
other ideas i'm happy to try them.


Regards

Steve fisher


"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then need to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I go away
on holiday and find my PC does not work how it used. My PC was used by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher






What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your
profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I have a contacts folder but 90% of the e-mails don't appear in the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and save i was
hoping there may be a programme (wruitten in VB/VBA) which would do
this for me

I did some searching and discovered a programme called Resolveemail
from http://www.chapura.com/free_downloads.php

but this does not seem to work.

Does anyone know of another programme which may work.

Regards

Steve Fisher

 

[Russ Valentine [MVP-Outlook]]

Not without knowing what changed between "before" and now, or why you are
using a PST file while still running against Exchange server.
You need to take this up with your Exchange administrator.
--
Russ Valentine
[MVP-Outlook]

sorry for the confusion

You asked me to do a repair of my personal post folder. This is a file on
the c:\drive called "personal.pst". However this peronal folder is only used
to store old-mails. There is a contacts folder but this is empty.

My echange folder which i aslo access using Outlook has sub folders
inbox/calender/contacts etc. It is this contacts folder which is where i
store all my e-mail addresses. In the past any e-mail address in here would
show in the Outlook adress book as "John Smith [E-mail]", "John Smith
[Business Fax])

Now 90% of them are not showing.

Does this make sense?

What? Now you've really lost me.
You have no Contacts in your Contacts Folder?
What were you expecting the Outlook Address Book to display then?
--
Russ Valentine
[MVP-Outlook]

Ran scanpost.exe as suggested. No errors detected. I then tried your
solution in earlier post and still have same problem.

Not sure how this would have helped as my PST file is for old e-mail.
Mail is delivered to my mailbox (under exchange) and this is where my
contacts are. No contacts are in my personal post file.


Thanks for your suggestions they are much appreciated. If you have any
other ideas i'm happy to try them.


Regards

Steve fisher


"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message

Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I delete the
Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then

need

to

used

by in
the i
was would
do

 

[Stephen Fisher]

the only reason i have a pst folder is because my echange mailbox can only
hold 40Mb and i get a lot of e-mails with documents attached so i move older
e-mails to the pst file.

i'll take it up with my admistrator. thanks for the help anyway.

Not without knowing what changed between "before" and now, or why you are
using a PST file while still running against Exchange server.
You need to take this up with your Exchange administrator.
--
Russ Valentine
[MVP-Outlook]

sorry for the confusion

You asked me to do a repair of my personal post folder. This is a file on
the c:\drive called "personal.pst". However this peronal folder is only used
to store old-mails. There is a contacts folder but this is empty.

My echange folder which i aslo access using Outlook has sub folders
inbox/calender/contacts etc. It is this contacts folder which is where i
store all my e-mail addresses. In the past any e-mail address in here would
show in the Outlook adress book as "John Smith [E-mail]", "John Smith
[Business Fax])

Now 90% of them are not showing.

Does this make sense?

What? Now you've really lost me.
You have no Contacts in your Contacts Folder?
What were you expecting the Outlook Address Book to display then?
--
Russ Valentine
[MVP-Outlook]
Ran scanpost.exe as suggested. No errors detected. I then tried your
solution in earlier post and still have same problem.

Not sure how this would have helped as my PST file is for old e-mail.
Mail is delivered to my mailbox (under exchange) and this is where my
contacts are. No contacts are in my personal post file.


Thanks for your suggestions they are much appreciated. If you have any
other ideas i'm happy to try them.


Regards

Steve fisher


Have you tried repairing your PST file with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
This does not seem to work.

Maybe the problem is with the exisiting contacts folder? I

delete
the

Outlook Address Book from my profile. Log out and back in.

I then re add the "Outlook address Book" from the services options.
Outlook then tells me to log out and back in.

I choose my contacts folder and in properties tick the box saying
"Show this folder as an e-mail address book".

Same thing - only see certain e-mail addresses from contacts.

Done some further investigation.

To get the contact to appear in address book i need to go into the
contact. Choose the property and properties for e-mail. I then

need

to
change something so that the "Apply Box" becomes "ungreyed". As soon
as i click on the apply when i go into the Address Book and look at
contacts folder i can see the contact and their e-mail.

However i now have fouund there is another problem some of the
contacts which i can already see in the address book have a name ie
(John Smith E-mail 2) and nothing against that name. There does not
seem to be a way of deleting this info.

As to your question of how all this has happened. God Knows. I

go
away

on holiday and find my PC does not work how it used. My PC was

used

by
other colleagues whilst i was on holiday but they say only for
word/excel etc. Its frustrating seeing the contacts in the contacts
folder but not being recognised when i try and send an e-mail.

Regards

Steve Fisher






What steps created this problem?
It should not be necessary to reset each address.
Why not just reset the Outlook Address Book? Remove it from your
profile.
Restart Outlook. Re-add it and direct it to your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I have a contacts folder but 90% of the e-mails don't appear in
the
address book (I'm using Outlook 97)

If i go into the contact,chhose the e-mail address and save the
contact then the name(S) will appear in the address book.
ie

John Smith (E-mail)
John Smith (E-mail 2)
John Smith (Business fax)

Rather than having to go into each contact (over 300) and

save

i