Carey said:
I think that the critical part of Intel's suggestion is the installation
of the INF file for the monitor.
Regardless of which version of Windows one is using, it's important to
install the "driver" (INF file) for the monitor. That's needed for the
video driver and Windows to be able to tell the resolutions and refresh
rates of which the monitor is capable. As long as the monitor is listed
as "default" or "generic," Windows may not list the maximum resolution
of the monitor. Installing the driver for the monitor may also supply
Windows with a color-matching (extension: .ICM) file that allows a
better display of colors for matching screen display to output on color
printers.
I believe that getting the latest "driver" for the monitor will solve
the problem without needing to install a new video driver.