shaban said:
I have no antivirus software or anti-spyware applications
installed in my computer
then i tried to install norton antivirus 2006 but when i run
setup.exe it flashes a msdos screen ( black screen) then the pc restarts
so i can not install it in normal mode or safe mode
what can i do to solve it
Geez Louise. You have no antivirus and you are surprised that your computer
is infected? You will not be able to install a full-featured antivirus
until your computer is cleaned up somewhat.
Go through these preparatory steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then scan with Sysclean (information at first link below) or Dave Lipman's
Multi-AV (see second and third links below). Then get, install, and update
a full-featured av and do a thorough scan in Safe Mode.
http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
http://pcdid.com/Multi_AV.htm - additional Multi_AV instructions
Continue with the steps from the very first link, including scanning with
Ewido. Make sure you also do the finishing-up work.
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a professional computer repair
shop (not your local version of BigStoreUSA).
Malke