Repost: F-Prot error message

[ms]

I posted several days ago on this, was told the error is within fprot,
advised to contact the author, did so, never answered.

Today, I did a complete new download of 3.14b and the latest macro def
file.
I ran, and again got a termination error message. Below is the first
screen, then the final screen when it stops.
-----------------
¦Virus scanning report - 13 December 2003 @ 14:29
¦F-PROT ANTIVIRUS
¦Program version: 3.14b
¦Engine version: 3.14.7
¦
¦VIRUS SIGNATURE FILES
¦SIGN.DEF created 9 December 2003
¦SIGN2.DEF created 11 December 2003
¦MACRO.DEF created 8 December 2003
¦
¦Search: Local hard disks
¦Action: Report only
¦Files: Attempt to identify files
¦Switches: <none>
¦No viruses found in memory.
¦No viruses were found in MBRs or hard disk boot sectors.
¦
¦Scanning C:
¦C:\WINDOWS\MSOWS409.DLL
-----------
CauseWay DOS Extender v3.49 Copyright 1992-99 Michael Devore.
All rights reserved.rt - 13 December 2003 @ 14:10
Exception: 0E, Error code: 0004
¦Program version: 3.14b
EAX=840C225D EBX=004058B4 ECX=00000004 EDX=A67CABC5 ESI=A67CABC5
EDI=840C20B9 EBP=840C2070 ESP=82E5A7D0 EIP=82DD242D EFL=00010282
¦VIRUS SIGNATURE FILES
CS=018F-7D23E000 DS=0197-7D23E000 ES=0197-7D23E000
FS=0197-7D23E000 GS=019F-xxxxxxxx SS=0197-7D23E000
¦MACRO.DEF created 8 December 2003
CR0=00000000 CR2=00000000 CR3=00000000 TR=0000
¦Search: Local hard disks
Info flags=00008018
¦Files: Attempt to identify files
Writing CW.ERR file....
¦No viruses found in memory.
CauseWay error 09 : Unrecoverable exception. Program terminated.
¦
¦Scanning C:
¦C:\WINDOWS\WIN386.SWP Not scanned (in use by another application)
¦C:\INSURE\SAFEFE~1\EICAR.COM Infection: EICAR_Test_File
¦C:\INSURE\SAFEFE~1\WINKILL.EXE is a destructive program
¦C:\INSURE\SAFEFE~1\GAMES\MINIVI~1.EXE

Winkill is a executable process viewer, error message.

What is causing this?

How to fix it so the scan is completed?

Mike Sa

 

[kurt wismer]

I posted several days ago on this, was told the error is within fprot,
advised to contact the author, did so, never answered.

Today, I did a complete new download of 3.14b and the latest macro def
file.
I ran, and again got a termination error message. Below is the first
screen, then the final screen when it stops. [snip f-prot crash report]

Winkill is a executable process viewer, error message.

What is causing this?

How to fix it so the scan is completed?

look, i'll say this real slow... if f-prot is *crashing* there isn't
anything anyone can do about it except the people who make f-prot...

are you sure you contacted the appropriate folks at f-prot with your
inquiry?

 

[ms]

I posted several days ago on this, was told the error is within fprot,
advised to contact the author, did so, never answered.

Today, I did a complete new download of 3.14b and the latest macro def
file.
I ran, and again got a termination error message. Below is the first
screen, then the final screen when it stops. [snip f-prot crash report]

Winkill is a executable process viewer, error message.

What is causing this?

How to fix it so the scan is completed?

look, i'll say this real slow... if f-prot is *crashing* there isn't
anything anyone can do about it except the people who make f-prot...

are you sure you contacted the appropriate folks at f-prot with your
inquiry?

snip
I sent to the support address, got this autoresponder reply, nothing
after that:
FRISK-T-20031210-0022 (Other)
Date: Wed, 10 Dec 2003 13:54:01 +0000 (GMT)
From: FRISK Tech Support <[email protected]>

Then I sent the same message to: (e-mail address removed)

This can't be the first time this error message occurred, but still no
answers.

If I can't get a solution, may have to try AVG.

Mike

 

[Michael Jaeger]

snip
I sent to the support address, got this autoresponder reply, nothing
after that:
FRISK-T-20031210-0022 (Other)
Date: Wed, 10 Dec 2003 13:54:01 +0000 (GMT)
From: FRISK Tech Support <[email protected]>

Then I sent the same message to: (e-mail address removed)

This can't be the first time this error message occurred, but still no
answers.

If I can't get a solution, may have to try AVG.

Hi Mike,

try booting your PC into the protected mode and then rerun F-Prot to see
if it finds any virus.

Mike

 

[ms]

Hi Mike,

try booting your PC into the protected mode and then rerun F-Prot to see
if it finds any virus.

Mike

You mean Safe mode?

Mike

 

[kurt wismer]

ms wrote:

I posted several days ago on this, was told the error is within fprot,
advised to contact the author, did so, never answered.

Today, I did a complete new download of 3.14b and the latest macro def
file.
I ran, and again got a termination error message. Below is the first
screen, then the final screen when it stops.

[snip f-prot crash report]

Winkill is a executable process viewer, error message.

What is causing this?

How to fix it so the scan is completed?

look, i'll say this real slow... if f-prot is *crashing* there isn't
anything anyone can do about it except the people who make f-prot...

are you sure you contacted the appropriate folks at f-prot with your
inquiry?

snip
I sent to the support address, got this autoresponder reply, nothing
after that:
FRISK-T-20031210-0022 (Other)
Date: Wed, 10 Dec 2003 13:54:01 +0000 (GMT)
From: FRISK Tech Support <[email protected]>

Then I sent the same message to: (e-mail address removed)

well, thos certainly look like they'd be good addresses to send to...

This can't be the first time this error message occurred,

oh yes it can... there's got to be a first time for everything...

but still no
answers.

If I can't get a solution, may have to try AVG.

well, i'd be surprised if you got not response after emailing frisk,
but from a practical point of view i agree with you - if no solution is
forthcoming you should try something else...

strange, though, in all my years i've never had a problem with f-prot...

 

[ms]

ms wrote:


I posted several days ago on this, was told the error is within fprot,
advised to contact the author, did so, never answered.

Today, I did a complete new download of 3.14b and the latest macro def
file.
I ran, and again got a termination error message. Below is the first
screen, then the final screen when it stops.

[snip f-prot crash report]

Winkill is a executable process viewer, error message.

What is causing this?

How to fix it so the scan is completed?

look, i'll say this real slow... if f-prot is *crashing* there isn't
anything anyone can do about it except the people who make f-prot...

are you sure you contacted the appropriate folks at f-prot with your
inquiry?

snip
I sent to the support address, got this autoresponder reply, nothing
after that:
FRISK-T-20031210-0022 (Other)
Date: Wed, 10 Dec 2003 13:54:01 +0000 (GMT)
From: FRISK Tech Support <[email protected]>

Then I sent the same message to: (e-mail address removed)

well, thos certainly look like they'd be good addresses to send to...

This can't be the first time this error message occurred,

oh yes it can... there's got to be a first time for everything...

but still no
answers.

If I can't get a solution, may have to try AVG.

well, i'd be surprised if you got not response after emailing frisk,
but from a practical point of view i agree with you - if no solution is
forthcoming you should try something else...

strange, though, in all my years i've never had a problem with f-prot...

--
"hungry people don't stay hungry for long
they get hope from fire and smoke as the weak grow strong
hungry people don't stay hungry for long
they get hope from fire and smoke as they reach for the dawn"

I tried from a DOS prompt in W98SE, same result. It runs fine, scans
through several folders, then terminates. It used to run fine, so
something changed that even effects a fresh install of F-Prot.

I will try from the Safe mode, see if that helps. I run a fairly
minimalist computer, nothing unusual running.

Mike

 

[Michael Jaeger]

You mean Safe mode?

oops, yes that's what I wanted to suggest ;-)

Mike