reports/printing problems

  • Thread starter Thread starter Becca
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Becca

I have tried everything I can think of!!!

Access will not allow me to create a report at all. See
the error message below. The same message happens when
trying to create a report or print anything from any
database. These databases work on my home pc - both
databases I have created at home and at work - but will
not work on my work pc.

It will not allow me to print a query or table without
first going to page set up and selecting a specific
printer.

This is the error message...

"There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable."

This happens on every database that I have created!

Can anyone help? I appreciate your time!
 
Make sure that the printer is set to default printer
rather than a specific printer. You can check this by
opening the report in design mode and and than going to
page setup (from the file menu), click on the page tab and
make sure that the default is selected.
Hope this helps.
Fons
 
Becca said:
I have tried everything I can think of!!!

Access will not allow me to create a report at all. See
the error message below. The same message happens when
trying to create a report or print anything from any
database. These databases work on my home pc - both
databases I have created at home and at work - but will
not work on my work pc.

It will not allow me to print a query or table without
first going to page set up and selecting a specific
printer.

This is the error message...

"There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable."

This happens on every database that I have created!
Click to expand...

That message means what it says. Reports are tied to the
printer that you have assigned to it in Page Setup. If that
printer is not available on another machine, then the report
can not be processed.

The general approach is to assign the report to the Default
Printer so that it can run on any machine that has a
properly configured default printer. In this situation, you
will still get that message if the machine's default printer
is unavailable (because the driver is missing, the network
connection to the printer is down, etc).
 
Thanks for trying - but I can't even create a report.
It's not at the report level, I'm sure of that. It won't
print anything when set to default printer, only when you
select a specific printer. I don't know why...
 
-----Original Message-----
Becca said:
I have tried everything I can think of!!!

Access will not allow me to create a report at all. See
the error message below. The same message happens when
trying to create a report or print anything from any
database. These databases work on my home pc - both
databases I have created at home and at work - but will
not work on my work pc.

It will not allow me to print a query or table without
first going to page set up and selecting a specific
printer.

This is the error message...

"There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable."

This happens on every database that I have created!
Click to expand...

That message means what it says. Reports are tied to the
printer that you have assigned to it in Page Setup. If that
printer is not available on another machine, then the report
can not be processed.

The general approach is to assign the report to the Default
Printer so that it can run on any machine that has a
properly configured default printer. In this situation, you
will still get that message if the machine's default printer
is unavailable (because the driver is missing, the network
connection to the printer is down, etc).

--
Marsh
MVP [MS Access]
.
Marsh
Click to expand...

The printer is available. It works with every other
program installed on my computer. I'm thinking it has to
be something with Access thinking that the default printer
is not the default on my computer. My default printer is
working properly so I don't get it. I would understand
your theory if nothing else was printing. Does that make
sense? I don't know if I'm explaining it correctly. I've
been developing databases in Access for 7 years now and
have never experienced anything quite like this...I'm at a
loss.

Thanks for trying!
Becca :)
 
I think I would try to reinstall Acess, and make sure to
install any fixes or updates.
Fons
 
Becca said:
The printer is available. It works with every other
program installed on my computer. I'm thinking it has to
be something with Access thinking that the default printer
is not the default on my computer. My default printer is
working properly so I don't get it. I would understand
your theory if nothing else was printing. Does that make
sense? I don't know if I'm explaining it correctly. I've
been developing databases in Access for 7 years now and
have never experienced anything quite like this...I'm at a
loss.
Click to expand...

Sorry, but I'm lost too. Unless there is something wrong
with the installation/registry/??, I have never seen that
problem.
 
-----Original Message-----
Becca said:
situation,
you
Click to expand...
Becca said:
The printer is available. It works with every other
program installed on my computer. I'm thinking it has to
be something with Access thinking that the default printer
is not the default on my computer. My default printer is
working properly so I don't get it. I would understand
your theory if nothing else was printing. Does that make
sense? I don't know if I'm explaining it correctly. I've
been developing databases in Access for 7 years now and
have never experienced anything quite like this...I'm at a
loss.
Click to expand...

Sorry, but I'm lost too. Unless there is something wrong
with the installation/registry/??, I have never seen that
problem.

--
Marsh
MVP [MS Access]
.
Okay - now you lost me - installation/registry/?? - can
Click to expand...
you explain?
 
Becca said:
you explain?
Click to expand...

I just meant that it might be possible that Access or its
registry entries could have been messed over by whatever and
may need to be reinstalled/repaired. For me, that's sort of
a desperation, last resort, cop out kind of answer. There
is no logic behind what happens when Access has the wrong
pieces or your application is corrupted, so when all else
fails, blame it on something unexplainable.

Maybe someone else has seen this kind of behavior and can
explain what's happening, but I'm out of rational ideas.
 
Hi Becca

Well since we're out of rational ideas, these may be irrational and even a
time-waster. But if we're running out of ideas, these may be what's left.
:-) Have always had this problem? Or did it appear out of the blue one day?

- Delete and reinstall the driver of your default printer.
- If you're on a network, you might also install a printer (with its driver)
as a local printer and stick a printer to your computer, see how Access
behaves (I did warn some of these might be a time waster, but I have found a
specific printer driver problem this way before).
- What version of Access do you have installed on your computer? If you have
multiple versions, can you reproduce the problem with a different version?

If you still have the problem, then one of the earlier posts may be worth a
try, reinstall access with patches.


Immanuel Sibero
 
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