reporting problems with this website

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Where does one report problems with this newsgroup website? When I click on
'Post' I get an error that says that an error occurred and my post didn't
succeed - obviously a bogus error. FWIW, the error occurs with both IE6 on
XPSP2 and with IE7 on Vista beta 2.
 
wyocowboy said:
Where does one report problems with this newsgroup website? When I click on
'Post' I get an error that says that an error occurred and my post didn't
succeed - obviously a bogus error. FWIW, the error occurs with both IE6 on
XPSP2 and with IE7 on Vista beta 2.
Click to expand...

That problem has been around for years. Using the web interface for MS
newsgroups is just a world of pain. Configure a real newsreader like OE
or Thunderbird to access the newsgroups.
 
Mike Williams said:
That problem has been around for years. Using the web interface for MS
newsgroups is just a world of pain.
Click to expand...

Does not happen on the other MS newsgroups when using a browser, only on
this one.
 
wyocowboy said:
Does not happen on the other MS newsgroups when using a browser, only on
this one.
Click to expand...

It's reported by others on many MS newsgroups, almost as a daily
occurrence - I see it myself when I'm in a situation where I don't have
access to a newsreader. Regardless, it's not going to get fixed any time
soon.
 
Mike Williams said:
It's reported by others on many MS newsgroups, almost as a daily
occurrence - I see it myself when I'm in a situation where I don't have
access to a newsreader.
Click to expand...

I post on several, but not many and haven't seen it except on this one. I
have seen other errors, such as 'server unavailable, try again later' but
unlike this problem, those posts do not get through.
Regardless, it's not going to get fixed any time
soon.
Click to expand...

Like many other M$ bugs...

My opinion - if Microsoft is going to continue to offer this as a free tool
in lieu of providing no-charge support, either make it work or scrap it.
Especially since it is more likely to be used by novices that would be
intimidated by setting up and using a newsreader.

Anyways, I have been asked by the MVPs in the past to report such problems
with the web interface to the support staff, but unlike other web browser
accessible forums, there is no link on the page saying something like "click
here to report problems with this website..." so I have to slog through the
standard Microsoft support labyrinth to report a bug.

I found what I think is the correct, but poorly-named page "Contact us:
Questions about Microsoft Products" so I'll bookmark that and see if they
continue to be responsive about fixing the problems I've reported in the
past.

Sorry for the bandwidth consumption.
 
Where does one report problems with this newsgroup website? When I click on
'Post' I get an error that says that an error occurred and my post didn't
succeed - obviously a bogus error. FWIW, the error occurs with both IE6 on
XPSP2 and with IE7 on Vista beta 2.
Click to expand...

Just stick Forte Agent in and forget about Windows Newsreaders. There
are others around if you prefer but I use free agent on Vista with no
issues at all.

Jonah
 
actually, if you have noticed, you only get that message when you select
"NOTIFY ME OF REPLIES", if you don't select that, it works fine.
 
DJ TECH said:
actually, if you have noticed, you only get that message when you select
"NOTIFY ME OF REPLIES", if you don't select that, it works fine.
Click to expand...

Yes, but that is one of the handier features - it is still a bug. I just
posted to the XP General Discussion group and the error did not occur, even
though 'Notify me of replies' was checked.
 
Back
Top