Reporting Bugs.

  • Thread starter Thread starter Carl Farrington
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C

Carl Farrington

Can somebody please tell me where I go to report a bug in Vista?

thanks,
Carl
 
Carl Farrington said:
Can somebody please tell me where I go to report a bug in Vista?

thanks,
Carl
Click to expand...

Carl,

Why don't you post the problem here and make sure that it is a bug!
 
Charles W Davis said:
Carl,

Why don't you post the problem here and make sure that it is a bug!
Click to expand...

I already tried that Charles, but I didn't get any replies. I have
reformatted my machine since it was an XP upgrade and I see the same
problem. I am thinking about posting a video on youtube as that may get more
of a response!

I'll quote the original post below anywa. cheers ;)
:
Following a reformat and clean install of Vista (suspected upgraded XP to be
the cause, obviously wasn't), I have apparently found the cause of this
unbearable problem which I know to be affecting a few people. I haven't
found a cure though!

Right-clicking the network tray icon and choosing Connect to a network is
causing a 22 - 24 second delay before anything actually happens. The
temptation is to click again and again but this just exacerbates the
problem.

I had a brainwave and thought I'd try removing my rasphone.pbk from the
%userprofile%\AppData\Roaming\Microsoft\Network\Connections\Pbk since this
is a file that I had kept and restored from before the reformat.

I was amazed when the Connect To box became instant.

I have just started adding in my PPTP connections manually one by one, and
the Connect To box is taking longer and longer to appear.

Here are some numbers:
25 PPTP VPN connections in the Network Connections folder: 22 - 24 seconds
for the Connect To box to appear.
13 PPTP VPN connections in the Network Connections folder: ~8 seconds for
the Connect To box to appear.
0 PPTP VPN connections in the Network Connections folder: 0 seconds for the
Connect To box to appear.

This is all on a Thinkpad T43p 2.13GHz Pentium-M, 2gb RAM, freshly
formatted. While waiting for the box to appear, processor usage hits ~100%
shared between explorer.exe, svchost.exe and lsass.exe.

I was somewhat confident that the problem was actually caused by the
Bluetooth stack, since following yesterday's reformat and restoration of the
rasphone.pbk file, the Connect To box seemed to only take about 4 seconds to
appear with all 25 PPTP connections in the Network Connections folder, until
I bluetooth paired my Nokia E51 with the laptop and created a "3G" dialup
connection. It's looking like the bluetooth stuff isn't at fault though.

Can anybody confirm the above problem? I know it's a lot to ask you to
create 25 fake PPTP connections, but I'd like to know if I'm barking up the
right tree or not.
 
Viktor Erdélyi said:
I don't know but I'd be interested in it too.
Viktor
Click to expand...

Hmm. I should have said "suspected bug" I suppose, since I've been unable to
get any confirmation or response in the newsgroups to date on the matter. I
don't /expect/ a response, but I had hoped for one ;)

Of course it is possible to report bugs when the software is in beta/rc
period, but I don't see any where to do that for the 'finished' product.
They must find out about the problems from somewhere though! With other
stuff I can just find the relevant mailing list or bugzilla-type site and it
gets followed up by a developer or similar person.

I'm sure Microsoft will have something in place.. here's hoping!
 
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