Report Or Query? Anyone Please Help!

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Guest

If anyone can help I will be greatful...

This is what I need to do and can someone give me instruction or let me know if it is possible

At my company in enterprise support we use Outlook 2003 and I want to be able to view or run a report on all the received emails that have not be replied too in 4 hours. Our promise to our customer is 4 hrs and I want to be able to keep our support team on their toes

Thanks in advance!!!!
 
You would need to run such a report on your mail server, not the mail
client.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
nchickity <[email protected]> asked:
| If anyone can help I will be greatful....
|
| This is what I need to do and can someone give me instruction or let
| me know if it is possible.
|
| At my company in enterprise support we use Outlook 2003 and I want to
| be able to view or run a report on all the received emails that have
| not be replied too in 4 hours. Our promise to our customer is 4 hrs
| and I want to be able to keep our support team on their toes.
|
| Thanks in advance!!!!
 
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