Reply to email - original lost

  • Thread starter Thread starter Martin
  • Start date Start date
M

Martin

Outlook 2000 / XP

If I reply to an email the reply is sent but the original appears to
disappear. I have tested this to see if it happens consistently and it
does. At the moment I can find no trace of the original emails. Is
there a way to correct this problem? I use a virus checker and a
firewall.
 
They're probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply
to a message, it becomes "read" and so it disappears when an "unread
messages" view is set. Change the view back to Messages and your hidden
messages should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which
can also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
 
Thanks - but current view is set to Messages. I usually sort by date
received and this is still current. The problem seems to be new as I
have only noticed it in the last two weeks or so.

Martin
 
Tools/Options/E Mail Options/Advanced/Save Forwarded
Any help?

Martin said:
Thanks - but current view is set to Messages. I usually sort by date
received and this is still current. The problem seems to be new as I
have only noticed it in the last two weeks or so.

Martin

"Jocelyn Fiorello [MVP - Outlook]" <[email protected]> wrote in
message news: said:
They're probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply
to a message, it becomes "read" and so it disappears when an "unread
messages" view is set. Change the view back to Messages and your hidden
messages should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which
can also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
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Look again.
"Sort by icon" is the most common cause for this behavior. The icon changes
as soon as you reply.
--
Russ Valentine
[MVP-Outlook]
Martin said:
Thanks - but current view is set to Messages. I usually sort by date
received and this is still current. The problem seems to be new as I
have only noticed it in the last two weeks or so.

Martin

"Jocelyn Fiorello [MVP - Outlook]" <[email protected]> wrote in
message news: said:
They're probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply
to a message, it becomes "read" and so it disappears when an "unread
messages" view is set. Change the view back to Messages and your hidden
messages should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which
can also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
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