Reply from BCC Recipient

  • Thread starter Thread starter Telobamipada
  • Start date Start date
T

Telobamipada

I understand that if an email is sent with an addressee in the TO: field and
a BBC recipient performs a "Reply to All", those addressees in the TO: field
would be included in the reply. I experienced a situation where the BCC
recipient performed a "Reply" and not the "Reply to All", and the TO: field
of the reply displayed the name from the TO: field in the original message.
When you "Reply", shouldn't the ONLY recipient in the TO: field be the
original sender? How could this potentially happen?
 
Telobamipada said:
I understand that if an email is sent with an addressee in the TO: field and
a BBC recipient performs a "Reply to All", those addressees in the TO: field
would be included in the reply. I experienced a situation where the BCC
recipient performed a "Reply" and not the "Reply to All", and the TO: field
of the reply displayed the name from the TO: field in the original message.
When you "Reply", shouldn't the ONLY recipient in the TO: field be the
original sender? How could this potentially happen?
Click to expand...

What you failed to mention is if the To recipient is actually different than
the From/Reply-To sender. It's possible the sender included themself in the
To header. In fact, it may be required. Some e-mail clients will not
permit a blank To field. Some e-mail providers will refuse to send your
e-mail if the To header is blank. You could have a hundred recipients in
the Bcc field but something must be in the To header. So look at the To
header in your reply, the To header in the original e-mail, and the From
header (and Reply-To header, if present) to make sure they aren't all the
same.

Another possibility is the recipient hit the Reply toolbar button and
actually hit the Reply All button despite what they claim. Users sometimes
lie. Users sometimes forget. Users sometimes fat-finger a key and don't
realize they did something other than what they intended. What the
recipient said they did might not have been what they actually did.

Another possibility is interference by add-ons. Those are installed to add
features or alter behavior of Outlook. You'll have to find out from the
recipient what add-ons they installed into Outlook.
 
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