Reply from Archive

[Guest]

We have a user that when replying to an email that is stored in to any
archive file, the email will go out but the copy is not stored in the "sent"
folder, instead is stored in the same folder of the orifinal message. An I've
also noticed that the "from" field of that new copy is empty.

Any Ideas?

Thanks

Carlos

 

[Brian Tillman]

We have a user that when replying to an email that is stored in to any
archive file, the email will go out but the copy is not stored in the
"sent" folder, instead is stored in the same folder of the orifinal
message. An I've also noticed that the "from" field of that new copy
is empty.

Click Tools>Options>E-mail Options>Advanced E-mail Options. Uncheck the box
labeled "In folders other than the Inbox, save replies with original
messages."