Reply accidentally opens Excel instead of using Outlook

  • Thread starter Thread starter Matt
  • Start date Start date
M

Matt

I have a weird problem when using Outlook. When ever I click reply on
a message a new Microsoft Excel workbook opens and the worksheet is
populated
with the message. I never set up Outlook to reply with Excel and I
would like it to
stop. I would appreciate any suggestions or solutions to this problem.
Thanks,
Matt
 
I haven't seen this issue before, but I would try the following:

Close Outlook. Find and rename the following files: outcmd.dat,
frmcache.dat, extend.dat, *.SRS.

Open Outlook and test to see if the issue has resolved.

Let me know.
 
I haven't seen this issue before, but I would try the following:

CloseOutlook. Find and rename the following files: outcmd.dat,
frmcache.dat, extend.dat, *.SRS.

OpenOutlookand test to see if the issue has resolved.

Let me know.

--
Kathleen Orland - MVPOutlookOutlookTips:http://www.outlook-tips.net/http://www.howto-outlook.com/





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No luck, but thanks Kathleen. When I click reply in Outlook several
Excel workbooks are opened at once and filled with bogus data. I have
never seen anything like this before either. I should probably
reinstall Outlook but its such hassle inside the corporate world...
you have to call the help desk...get connected to the lan
installer...and so on and so on.
Thanks, Matt
 
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