Repeated request to enter user name and psw for pop3 account

  • Thread starter Thread starter Erik
  • Start date Start date
E

Erik

Hi,
Outlook asks me repeatedly to enter user name and psw for my pop3 account on
pop.mail.yahoo.com
I verified the user name and psw on Yahoo webmail and reentered the username
and psw into outlook/email accounts. Still, every time it does send/receive,
the window "Enter Network Password" pops up...

Vista home premium SP1, office 2007 SP2

Thank you for your help.
 
Hi,
Outlook asks me repeatedly to enter user name and psw for my pop3
account on pop.mail.yahoo.com
I verified the user name and psw on Yahoo webmail and reentered the
username and psw into outlook/email accounts. Still, every time it does
send/receive, the window "Enter Network Password" pops up...

Vista home premium SP1, office 2007 SP2

Thank you for your help.
Click to expand...
 
forgot to mention: this is a paid account ($20 per year). Was working with
minimal interruptions until now.
 
Erik said:
Outlook asks me repeatedly to enter user name and psw for my pop3 account on
pop.mail.yahoo.com
I verified the user name and psw on Yahoo webmail and reentered the username
and psw into outlook/email accounts. Still, every time it does send/receive,
the window "Enter Network Password" pops up...

Vista home premium SP1, office 2007 SP2
Click to expand...

Did you PAY for that Yahoo Mail account? The Yahoo.com (and most other
Yahoo regional domains) require a paid account for them to permit your
access to their POP and SMTP mail hosts.

If it is a paid Yahoo.com account, did you yet try using the webmail
interface to your mailbox to ensure that the login credentials are still the
same as before? They might not be if someone hijacked your account.
 
yes. paid $20 for it.
tried it online and was able to logon as usual.
any help?

thanks.
 
Erik said:
yes. paid $20 for it.
tried it online and was able to logon as usual.
Click to expand...

Just to be sure, is the e-mail account defined in Outlook the same one you
used their webmail interface to check?

Read:
http://support.microsoft.com/kb/290684

You said in another subthread that creating a new mail profile did not help.
I'm not sure the purge of cached login credentials in the password storage
area of the registry will help since you mention that you are using Vista
(which changed where login credentials are stored) but it's worth a try.

Have you tried running Outlook in its safe mode ("outlook.exe /safe")?

Have you reboot Windows into its safe mode (with networking) and retested?

Do you have superfluous scanning of e-mail enabled in your anti-virus
program? Which anti-virus program do you use?
 
yes--same user ID and psw.



VanguardLH said:
Just to be sure, is the e-mail account defined in Outlook the same one you
used their webmail interface to check?

Read:
http://support.microsoft.com/kb/290684

You said in another subthread that creating a new mail profile did not
help.
I'm not sure the purge of cached login credentials in the password storage
area of the registry will help since you mention that you are using Vista
(which changed where login credentials are stored) but it's worth a try.

Have you tried running Outlook in its safe mode ("outlook.exe /safe")?

Have you reboot Windows into its safe mode (with networking) and retested?

Do you have superfluous scanning of e-mail enabled in your anti-virus
program? Which anti-virus program do you use?
Click to expand...
 
Back
Top