Repeat request. Using word to send e-mail...

  • Thread starter Thread starter KAR
  • Start date Start date
K

KAR

I asked last week and didn't get an answer. Trying again:

My program Word 2002
My OS XP
My Problem: On File>Send to>Mail Recipient (for Review)
This will not highlight, i.e., it's not functional.

I have already gone to Tools>Options>General and clicked and unclicked the
Mail as Attachment box per the help menu.

My e-mail is Earthlink Total Access but I have (and use) Outlook Express
which I could use as my address book is duplicated on both.

Any suggestions?

TIA
 
Here is a post from fellow MVP Peter Jamieson that may help sort out your
problem:

It is usually worth checking that Outlook is set up as the default e-mail
client, typically in IE Tools|Internet Options|Programs. Sometimes an
inability to connect to MAPI can be fixed by ensuring that the WIN.INI in
your Windows folder contains at least

[Mail}
MAPIX=1

and preferably

[Mail]
MAPI=1
CMC=1
CMCDLLNAME=mapi.dll
CMCDLLNAME32=mapi32.dll
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

However, if that stuff is not present, the merge to e-mail option in Word is
usually not enabled at all. So in your case I would guess that it is. If
so...

Where is mapi32.dll on your system?

Is it in any of the folders on the PATH?

You may be able to find out both these pieces of information by looking at
Word Help|About|System Info|Software Environment|

then Environment Variables|PATH for the PATH

and Loaded Modules, look for mapi32.dll


--
Peter Jamieson - Word MVP
Word MVP web site http://word.mvps.org/



--
Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP
 
Thanks; Because , I had set Total Access as my default mail program in IE.
I've changed and now can access my OE address book. Now I have to see if
this screws me up with respect to receiving Spam and such, but it's nice to
know it works. Thanks for the advice.

"Doug Robbins - Word MVP - DELETE UPPERCASE CHARACTERS FROM EMAIL ADDRESS"
Here is a post from fellow MVP Peter Jamieson that may help sort out your
problem:

It is usually worth checking that Outlook is set up as the default e-mail
client, typically in IE Tools|Internet Options|Programs. Sometimes an
inability to connect to MAPI can be fixed by ensuring that the WIN.INI in
your Windows folder contains at least

[Mail}
MAPIX=1

and preferably

[Mail]
MAPI=1
CMC=1
CMCDLLNAME=mapi.dll
CMCDLLNAME32=mapi32.dll
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

However, if that stuff is not present, the merge to e-mail option in Word is
usually not enabled at all. So in your case I would guess that it is. If
so...

Where is mapi32.dll on your system?

Is it in any of the folders on the PATH?

You may be able to find out both these pieces of information by looking at
Word Help|About|System Info|Software Environment|

then Environment Variables|PATH for the PATH

and Loaded Modules, look for mapi32.dll


--
Peter Jamieson - Word MVP
Word MVP web site http://word.mvps.org/



--
Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.

Hope this helps
Doug Robbins - Word MVP
KAR said:
I asked last week and didn't get an answer. Trying again:

My program Word 2002
My OS XP
My Problem: On File>Send to>Mail Recipient (for Review)
This will not highlight, i.e., it's not functional.

I have already gone to Tools>Options>General and clicked and unclicked the
Mail as Attachment box per the help menu.

My e-mail is Earthlink Total Access but I have (and use) Outlook Express
which I could use as my address book is duplicated on both.

Any suggestions?

TIA
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