thanks Judy. i have browsed through dell posts, but haven't found any useful
information, so maybe you can point me in the right direction with my
particulars on my system: and yes, it's a dell system; i also looked in
add/remove programs, but there is no add in program listed. i have used
detect and repair, and unistalled-reinstalled outlook to no avail.
OS: windows 2000
outlook version: 2003
up to date from microsoft as of 7/27/7
thank you for your efforts