Renaming and/or Viewing XML files crashes WinExplorer

  • Thread starter Thread starter RajShah
  • Start date Start date
R

RajShah

Whenever I rename or view XML files, WindowsExplorer
crahes very frequently with an exception error message
that also suggest that an error log has been generated.
Where can I find this error log? Also, any help is
appreciated in resolving the crashing of WinExplorer.

FYI...I have all the Windows 2000 updates on my computer.
Thanks.
 
Update: Found a solution to this problem. Microsoft
Knowledge Base Article - 821164:
SYMPTOMS
If you enable the Thumbnail view on your Microsoft Windows
2000-based computer, and then you open a folder that
contains XML files, Windows Explorer stops responding
(hangs) when you click an XML file.
CAUSE
This issue occurs if you have Microsoft Internet Explorer
6.0 Service Pack 1 (SP1) installed. XML thumbnail
rendering does not work correctly on a Windows 2000-based
computer with Internet Explorer 6.0 SP1 installed.

Raj Shah
 
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