roy said:
how do i remove unwanted dial-up internet connection. i can see it (eg pop-up, etc) but the "delete" tell me it is "protected"
i got it from BT Openworld, and i did not realise it was down-loading another programme which then make another telephone connection.
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Not sure I really understand your post.
Is there an entry in Control Panel | Add or Remove Programs
for this Dial-Up Connection?
If so, can you uninstall it?
Is there an Icon for this Dial-Up Connection
in Control Panel | Network Connections?
If so, can you delete that Icon?
Maybe this is some kind of spyware?
If so or if you suspect it may be, try this:
Control Panel | Internet Options | General tab
Delete all cookies
Delete all temporary internet files
(include all offline content)
Remove all Downloaded Program Files
To do that, you click on that "settings"
button and then click on the "View Objects"
button and then right click and choose remove
for all of them, if any, one at a time.
Some of them may not remove. Don't worry about that.
Close the Downloaded Program Files window,
Click OK to the Settings window.
Now clear History
Now click on the "Advanced" tab at the top
of Internet Options.
In the Browsing section, uncheck the box for
"Enable third-party browser extensions (requires restart)"
Click "Apply" and then "OK" at the bottom
of Internet Options
Close out of Control Panel
Restart the computer
Download one or both of these Anti Spyware programs
and install them, update them and scan your system
and delete any spywares that may be found. If you have a
working Anti Virus program, then update it and scan with it,
otherwise use one of these free online virus scanners:
Ad-aware 6.0 build 181
http://download.com.com/3000-2144-10214379.html?tag=list
Spybot - Search & Destroy 1.2
http://download.com.com/3000-2144-10194058.html?tag=list
Panda ActiveScan
http://www.pandasoftware.com/activescan/
TrendMicro Houscall Anti Virus Scan
http://housecall.trendmicro.com/
If the above procedure is effective at removing this
unwanted "Dial-Up Connection" but also removes some legitimate
program such as the Google Toolbar, then you will want to
recheck "Enable third-party browser extensions (requires restart)"
as listed above and restart and reinstall the program.
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