Removing popup window at startup.

  • Thread starter Thread starter Frank Martin
  • Start date Start date
F

Frank Martin

Whenever I start up the computer I always get
an annoying window called "C:\Program
Files\Bin" which I have to then delete. How
can I stop this happening?

Please help, Frank
 
Hi Frank,

It's probably a damaged registry entry. Could you please export and post the
contents of these keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit, it
should open in notepad. Click edit/select all/edit/copy. Open a response to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key, then send the post for
examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
Thank you; I have done this and the results
are pasted below:

***
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

***


and...............


-***

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"
"NvCplDaemon"="RUNDLL32.EXE
C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE
C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"ISUSPM
Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe
-startup"
"ISUSScheduler"="\"C:\\Program Files\\Common
Files\\InstallShield\\UpdateService\\issch.exe\"
-start"
"SunJavaUpdateSched"="C:\\Program
Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"GhostStartTrayApp"="C:\\Program
Files\\Symantec\\Norton Ghost
2003\\GhostStartTrayApp.exe"
"CaAvTray"="\"C:\\Program
Files\\Vet\\CAVTray.exe\""
"CAVRID"="\"C:\\Program
Files\\Vet\\CAVRID.exe\""
"Microsoft Works Update
Detection"="C:\\Program Files\\Common
Files\\Microsoft Shared\\Works
Shared\\WkUFind.exe"
"Tweak UI"="RUNDLL32.EXE
TWEAKUI.CPL,TweakMeUp"
"QuickTime Task"="\"C:\\Program
Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\DSS]
@="C:\\WINDOWS\\\\BBStore\\DSS\\dssagent.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

*****



Regards, Frank
 
Hi Frank,

See if you can determine where these two files are located:

"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"

As niether include a path statement, the system may be assuming them to be
in the first path (the system32 folder) and if they are not there it is
faulting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
I have found the files but I do not know how
to fix them.

There's a RTHDCPL in C\Windows
and one in C:\Windows\Prefetch
and in C:\ProgramFiles\Realtek\InstallShield.


There's a Alcmtr in C:\Windows
and a Alcmtr in
C:\ProgramFiles\Realtek\InstallShield.

What do I do now?

Regards, Frank








in message
Hi Frank,

See if you can determine where these two
files are located:

"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"

As niether include a path statement, the
system may be assuming them to be in the
first path (the system32 folder) and if
they are not there it is faulting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

message
Thank you; I have done this and the
results are pasted below:

***
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

***


and...............


-***

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"
"NvCplDaemon"="RUNDLL32.EXE
C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE
C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"ISUSPM
Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe
-startup"
"ISUSScheduler"="\"C:\\Program
Files\\Common
Files\\InstallShield\\UpdateService\\issch.exe\"
-start"
"SunJavaUpdateSched"="C:\\Program
Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"GhostStartTrayApp"="C:\\Program
Files\\Symantec\\Norton Ghost
2003\\GhostStartTrayApp.exe"
"CaAvTray"="\"C:\\Program
Files\\Vet\\CAVTray.exe\""
"CAVRID"="\"C:\\Program
Files\\Vet\\CAVRID.exe\""
"Microsoft Works Update
Detection"="C:\\Program Files\\Common
Files\\Microsoft Shared\\Works
Shared\\WkUFind.exe"
"Tweak UI"="RUNDLL32.EXE
TWEAKUI.CPL,TweakMeUp"
"QuickTime Task"="\"C:\\Program
Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\DSS]
@="C:\\WINDOWS\\\\BBStore\\DSS\\dssagent.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

*****



Regards, Frank
Click to expand...
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Hi Frank,

They are leftover installer files, delete those strings in the registry.
Click on each in turn, click file/export and save a copy to the desktop.
Then delete the string from the right pane. Close the registery editor and
reboot to see if this resolves the problem. If so, go about your normal use
of the computer, if all seems fine after a few days or a week of normal
usage, go ahead and delete the exported copies.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

Frank Martin said:
I have found the files but I do not know how to fix them.

There's a RTHDCPL in C\Windows
and one in C:\Windows\Prefetch
and in C:\ProgramFiles\Realtek\InstallShield.


There's a Alcmtr in C:\Windows
and a Alcmtr in C:\ProgramFiles\Realtek\InstallShield.

What do I do now?

Regards, Frank








Rick "Nutcase" Rogers said:
Hi Frank,

See if you can determine where these two files are located:

"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"

As niether include a path statement, the system may be assuming them to
be in the first path (the system32 folder) and if they are not there it
is faulting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

Frank Martin said:
Thank you; I have done this and the results are pasted below:

***
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

***


and...............


-***

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"RTHDCPL"="RTHDCPL.EXE"
"Alcmtr"="ALCMTR.EXE"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE
C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"ISUSPM
Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common
Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"SunJavaUpdateSched"="C:\\Program
Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"GhostStartTrayApp"="C:\\Program Files\\Symantec\\Norton Ghost
2003\\GhostStartTrayApp.exe"
"CaAvTray"="\"C:\\Program Files\\Vet\\CAVTray.exe\""
"CAVRID"="\"C:\\Program Files\\Vet\\CAVRID.exe\""
"Microsoft Works Update Detection"="C:\\Program Files\\Common
Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"Tweak UI"="RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp"
"QuickTime Task"="\"C:\\Program
Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\DSS]
@="C:\\WINDOWS\\\\BBStore\\DSS\\dssagent.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

*****



Regards, Frank
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