Removing mails from a recipients PC

  • Thread starter Thread starter Michelle
  • Start date Start date
M

Michelle

This is one of those nice to have's.... I look after the
IT for a medium-ish size company (approx 60 users). We're
running Exchange 2000 with Outlook 2002.

We have a number of sandwich vans (at least 3 a day) that
visit our business park. And as a nice reminder our
receptionist sends out a notification to all, to let us
know when they're here.

The problem occurs when anyone goes on holiday for a
period of time. They return to a large number of emails
from our receptionist. This is becoming an annoyance to
some of our board level users.

I'm aware of the recall function but this creates an
additional email until the user attempts to access the
recalled mail. I'm also aware of the expires option, but
this too leaves an email in the inbox.

Is there anyway to completely remove an email from a
users inbox if they have not been opened, either manually
or automatically.

Many Thanks inadvance for your help
 
I would use the Out of Office Assistant to deal with it.
Make a rule that all messages from the receptionist go to
some folder, or delete anything with "sandwich" in the
subject.
 
You cannot really remove emails for Other users mailboxes, not unless you
have someone access them, there are various ways around your problem that I
can think off but they do require some user participation.
One way is by setting up a Distribution list in Exchange with all users as
members and then when a users is away for an extended time their name can be
removed from the list, alternately their name could be kept on the list but
the user could set up a rule to funnel these emails into a folder which
makes it easier to mass delete. It would mean though that the user is
responsible for notifying the Exchange Admin for removal and re-adding to
the list. Alternately you can send an email to the users asking if they want
notification and only include them on the DL.
 
Thanks to all for your help/suggestions.

Using a combination of Rules and expires setings to
resolve issue.
 
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