Removing Infected Files

  • Thread starter Thread starter Tom Robertson
  • Start date Start date
T

Tom Robertson

I recently downloaded many attachments and now I have 11 infected
files. They are in 2 directories. One infected file is
C:\_RESTORE\TEMP\A0293064.CPY and an infected file from the other
directory is C:\WINDOWS\TEMP\_AVAST4_\UNP17787486. When I asked
someone how to clean out my hard drive before, he suggested that I
delete all files with a .tmp extension. Can I safely delete these
files, since they are all in a directory with "TEMP" in its name?
 
I recently downloaded many attachments and now I have 11 infected
files. They are in 2 directories. One infected file is
C:\_RESTORE\TEMP\A0293064.CPY
Click to expand...

That's your System Restore folder. In order to remove it, you'll have
to temporarily disable System Restore. If you need help with that,
let us know.
and an infected file from the other
directory is C:\WINDOWS\TEMP\_AVAST4_\UNP17787486.
Click to expand...

So you're using Windows ME? You can safely delete the \_AVAST4_
subdirectory if you wish. AVAST will re-recreate it. If Windows
refuses, try doing it in Safe mode without AVAST running. Or you can
do it in DOS after booting up with your system disk.
When I asked
someone how to clean out my hard drive before, he suggested that I
delete all files with a .tmp extension. Can I safely delete these
files, since they are all in a directory with "TEMP" in its name?
Click to expand...

Yes.

Art

http://home.epix.net/~artnpeg
 
Art said:
That's your System Restore folder. In order to remove it, you'll have
to temporarily disable System Restore. If you need help with that,
let us know.
Click to expand...

It worked. Thanks.
So you're using Windows ME? You can safely delete the \_AVAST4_
subdirectory if you wish. AVAST will re-recreate it. If Windows
refuses, try doing it in Safe mode without AVAST running. Or you can
do it in DOS after booting up with your system disk.
Click to expand...

I deleted the subdirectory, but I then had a problem running, and then
uninstalling, Avast. A .dll file was missing. But I ended up getting
it working again. The next virus scan showed no viruses.
Yes.

Art

http://home.epix.net/~artnpeg
Click to expand...

The free space on my hard drive increased from just under 5 GB to 7.5
GB. Does disabling System Restore do that? My recycle bin was empty
before I deleted the C:\WINDOWS\TEMP\_AVAST4_ directory.
 
From: "Tom Robertson" <[email protected]>

|
| The free space on my hard drive increased from just under 5 GB to 7.5
| GB. Does disabling System Restore do that? My recycle bin was empty
| before I deleted the C:\WINDOWS\TEMP\_AVAST4_ directory.

Yes. Re-enable the System Restore cache. However the suggested cache size is ~600MB.

I also suggest dumping your IE cache and the setting the cache size to 10MB.

Otherwise both the IE cache and the System Restore cache use a percentage of disk space and
really just wastes space.
 
I recently downloaded many attachments and now I have 11 infected
files. They are in 2 directories. One infected file is
C:\_RESTORE\TEMP\A0293064.CPY and an infected file from the other
directory is C:\WINDOWS\TEMP\_AVAST4_\UNP17787486. When I asked
someone how to clean out my hard drive before, he suggested that I
delete all files with a .tmp extension. Can I safely delete these
files, since they are all in a directory with "TEMP" in its name?
Click to expand...

The restore file will be gone when you turn off System Restore.
It is usually safe to delete temp files. I see the other file is an
avast temp file. Turn off System Restore and then reboot into safe-
mode and delete temp files. Using CrapCleaner will make this easier.
I have more info and links on my pages.
-max
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