D
Doug V
I recently upgraded from OL 2000 to 2002.
All of my contacts are in the Contacts folder and in OL
2000 I used to be able to type part (or all) of a
person's name in the To or CC list and it would resolve
the email address by searching in the address book.
After the upgrade to 2002, the Address Book is listing
two entries for each person (even though there is only
one entry per person in the Contacts folder). The Address
Book is including each person's fax number as an entry in
addition to their email address. Because there are two
entries for each person, it can't resolve the typed names
and I have to open the Address Book and manually select
each recipient. Furthermore, I have to be careful to
select the email entry for the person and not the fax
entry.
Is there any way to prevent the Address Book from listing
contacts by their fax number in Outlook 2002?
Thanks.
All of my contacts are in the Contacts folder and in OL
2000 I used to be able to type part (or all) of a
person's name in the To or CC list and it would resolve
the email address by searching in the address book.
After the upgrade to 2002, the Address Book is listing
two entries for each person (even though there is only
one entry per person in the Contacts folder). The Address
Book is including each person's fax number as an entry in
addition to their email address. Because there are two
entries for each person, it can't resolve the typed names
and I have to open the Address Book and manually select
each recipient. Furthermore, I have to be careful to
select the email entry for the person and not the fax
entry.
Is there any way to prevent the Address Book from listing
contacts by their fax number in Outlook 2002?
Thanks.