G
Guest
Hi
I REALLY messed up and am hoping that someone can help me. I TRIED to set
up a user account and somehow I now have two accounts. The problem is that
the main account does not have a password and I can't access anything. The
other account I can get to my e-mail, etc but that is it. There is even
parental controls on everything. I can't download anything without the main
account popping up and asking for a password which as I stated I don't have
because I never got a chance to put it in.
I have also lost everything that I had on the computer since this happened -
it's like it's all buried somewhere in the computer and I have no way of
getting to it. I tried to delete the users but it won't allow me to - the
main account pops up asking for the password. I am praying that there is a
way around all this without having to delete everything on my computer and
starting from scratch.
If there is anyone who can help me, PLEASE e-mail me at (e-mail address removed). I
am really desparate!!!
Kaseyheart
I REALLY messed up and am hoping that someone can help me. I TRIED to set
up a user account and somehow I now have two accounts. The problem is that
the main account does not have a password and I can't access anything. The
other account I can get to my e-mail, etc but that is it. There is even
parental controls on everything. I can't download anything without the main
account popping up and asking for a password which as I stated I don't have
because I never got a chance to put it in.
I have also lost everything that I had on the computer since this happened -
it's like it's all buried somewhere in the computer and I have no way of
getting to it. I tried to delete the users but it won't allow me to - the
main account pops up asking for the password. I am praying that there is a
way around all this without having to delete everything on my computer and
starting from scratch.
If there is anyone who can help me, PLEASE e-mail me at (e-mail address removed). I
am really desparate!!!
Kaseyheart