Remove PIMShare for Outlook recommendation. Horrible abusive beh.

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Guest

Followed Microsoft advise and installed PIMShare. (techie on this side)
Found software very buggy when put thru anything beyond simple use.
No response from their tech support, once got thru totally abusive character
by the name of Cris Williams - unprofessional.
Shocked Microsoft didn't check this guy out before recommending his product.
Advise everyone to stay away from this product.
It only works for those who are clueless and foolish enough to believe the
hype.
 
Who from MS recommended the program?


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Microsoft has it in their downloads sections.
Microsoft has a responsibility to its users and community to insure they do
not place 3rd party materials (direct or indirect) anywhwere near their site
or any explicit association with Microsoft unless they have vetted this
product thoroughly. However internally at Microsoft made this decision needs
to revaluate it.
 
Making a program available in their download catalog is not the same as
"following Microsoft advise". The catalog is just a long list of programs
available, so it's easier for a user to see what might be available to solve
a specific need. The catalog offers peer review - this means you can fill in
a review and mark whether you'd recommend it to others.

FWIW, it's no different than any of the other download sites - downloads.com
etc.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Regretfully with Microsoft's market behaviour it would not hold up in a court
of law. I am a Microsoft fan so don't get me wrong. You just might want to
protect yourselves, that is all. Anyway, will not beat this issue to death.
The bottomline is that is buggy and the developer is unresponsive.


Diane Poremsky said:
Making a program available in their download catalog is not the same as
"following Microsoft advise". The catalog is just a long list of programs
available, so it's easier for a user to see what might be available to solve
a specific need. The catalog offers peer review - this means you can fill in
a review and mark whether you'd recommend it to others.

FWIW, it's no different than any of the other download sites - downloads.com
etc.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Technician said:
Microsoft has it in their downloads sections.
Microsoft has a responsibility to its users and community to insure they
do
not place 3rd party materials (direct or indirect) anywhwere near their
site
or any explicit association with Microsoft unless they have vetted this
product thoroughly. However internally at Microsoft made this decision
needs
to revaluate it.
Click to expand...
Click to expand...
 
Did you not read the disclaimer at the bottom of the page?

From Office Marketplace:

"*Clicking certain links on this page will transfer you to a non-Microsoft
Web site that is solely under the control of a party unaffiliated with
Microsoft. Microsoft has not tested the products or services offered on such
Web sites and shall not be responsible for any content, product, or service
offered on such Web sites. "

From Windows Marketplace:

"Merchandise pictures and descriptions are provided by the manufacturers of
the merchandise. Microsoft makes no representations or warranties regarding
the merchandise, manufacturers or compatibility of the merchandise available
within. Check system requirements before purchasing any merchandise or
downloading any software described on this site. Use of any software is
governed by the terms of the end user license agreement, if any, which
accompanies or is included with the software. "

Both disclaimers were vetted by MS Legal and should hold up in the court of
law.
 
You sound like you are the compliance officer at Microsoft.
Shame that you do not care about the consumer or customer.
If you cared the disclaimier would take up the whole page in 72pt font.
Of course not, sell sell sell, trap trap trap.
Well if Microsoft keeps this attitude up it won't be long before all of
Microsoft will be out of business.
I asked for the conversation to end but you had to get the last word in to
protect Microsoft of course and not the customer.
Please do everyone the favor and do not reply, it will only make myself and
the rest of the tech community ticked off. Why do you want to tick off one
of the last supporters of your company. Anyway, good day to you.
 
Sorry... I don't work for Microsoft. If you had the same attitude with
PIMShare support as you have here, then it's easy to see why you think they
were rude.

In any event, have you voted or not recommended them, or entered a review at
the site you downloaded the app from? (It wasn't there when I checked for
the disclaimers.) That's how other users find out what programs might be
worth trying and which might be worth avoiding and one of the reasons
Microsoft opened the marketplace site. Instead of complaining here, if you
feel so strongly that the program is crap, you should enter an honest review
of the program - it's hard to configure etc. Leave personal attacks out,
because I believe MS will remove it if it contains personal attacks.
 
Rude -- I believe I did not use that word.
Strange only used it with Cris directly, so that means you are probably a
front for him.

You seem to be attempting to defend a party that you have direct or indirect
interest in and obviously a disinterest in protecting the end user. I am
flabbergasted how the technology world has been infiltrated by newbies who
have no respect for ethics and civil manners.

Henceforth i will not reply to any of your emails because it is obvious that
any assemblance of professionalism is lacking in your actions. Best wishes
and as the old saying goes: "live by the sword, die by the sword".
 
Never met the man (assuming Cris is male - it's also a female name), never
had any contact with him, I know nothing about the program except the name
and it allows sharing. I only know "totally abusive" (from your first
message) = rude in my book and is easier to type. :)

That you are attacking me instead of going to the marketplace site and
entering an honest, non-personal attack, negative review says a lot about
the whole situation. I'd be there entering a negative review for, and not
recommending, any program I considered really bad, so others can use it to
judge the program before downloading it, not here attacking the person who
tells you to post a review of the program. Your comments here will fall off
in a few days, never to be seen again - the reviews are for life, provided
they are not considered personal attacks and get removed by Microsoft. That
means leave the rude, oops, totally abusive support stuff out of it. You can
say it was hard to install, difficult to get working, didn't do what it was
advertised to do and such. That will have more impact with people interested
in the program than a complaint posted here ever will.

BTW - to clarify, this is a newsgroup. I'm not sending you (or any other
person who visits this newsgroup) any email.
 
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