Remove a duplicate contact list name from the adress book dialogue

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Guest

From the Outlook 2000 Address Book Dialogue I can see two "Contacts" address
list names displayed. Only one is actually populated with contacts data so I
just want to delete the other. When clicking on the other, I get an error:

"The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions."

Can I delete this duplicate named folder or is it an artifact I just have to
live with?
 
If you're using OL2000 in Corporate/Workgroup mode you may be able to remove
the bad entry here: Tools menu > Services > Highlight Outlook Address Book >
Click Properties.
 
You can delete it here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
 
Never mind. This only applies to the currently supported versions of
Outlook. Use the path Vince posted for Corp/Workgroup mode. For Internet
Mail Only mode, you cannot fix this.
--
Russ Valentine
[MVP-Outlook]
Russ Valentine said:
You can delete it here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
fasterproduct said:
From the Outlook 2000 Address Book Dialogue I can see two "Contacts"
address
list names displayed. Only one is actually populated with contacts data
so I
just want to delete the other. When clicking on the other, I get an
error:

"The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions."

Can I delete this duplicate named folder or is it an artifact I just have
to
live with?
 
After deleting an errant Personal Folders entry in the Properties dialogue as
you described, I quit/restarted Outlook and the duplicate Contact List name
was indeed removed from the Outlook Address Book Dialogue. Thanks!
 
Russ Valentine said:
Never mind. This only applies to the currently supported versions of
Outlook. Use the path Vince posted for Corp/Workgroup mode. For Internet
Mail Only mode, you cannot fix this.
--
Russ Valentine
[MVP-Outlook]
Russ Valentine said:
You can delete it here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
fasterproduct said:
From the Outlook 2000 Address Book Dialogue I can see two "Contacts"
address
list names displayed. Only one is actually populated with contacts data
so I
just want to delete the other. When clicking on the other, I get an
error:

"The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions."

Can I delete this duplicate named folder or is it an artifact I just have
to
live with?
I have three contacts folders in my address book. Only one is populated, the others are empty. I want to delete the empty contacts folders.
I followed the recommendation:
Tools > E-mail accounts > View or change existing directories or address > >
books > Outlook Address Book > Change
 
NancyM said:
I have three contacts folders in my address book. Only one is
populated, the others are empty. I want to delete the empty
contacts folders. I followed the recommendation:
Tools > E-mail accounts > View or change existing directories or
address > > books > Outlook Address Book > Change
When I get to the "change window" there are three identical folders
named "contacts:personal folders". How do I distinguish which one I
want to keep?

Delete them all, stop and restart Outlook, then right-click your Contacts
folder, choose Properties, select the Outlook Address Book tab and check the
box labeled "Show this folder as an e-mail Address Book". CLick CLose, then
OK. Your address book should work now.
 
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