Don't even bother. The woman whom I spoke to assured me that my order "was
in the process of being processed". So help me God, that's what she said.
She further informed me that there was no one above her to talk to about it
because "it wll just come back to me".
When I asked her if the orders were just in a pile somewhere, she got upset
that I would suggest such a thing. After some more diplomatic inquiries, she
admitted that the orders "were in a stack". Which is totally differecnt from
a pile, becuse it's ordered
I'm till waiting for an answer to a problem report I sent in 3 weeks ago.
Yes, I did follow up woth a phone call at 2 weeks (at a $20 per incident
rate) and was promised a followup from the technical staff. No email, no
call, NADA.
ATI HAS THE WORST SUPPORT for a company that pretends to have it. Some
companies are truthful and don't bother with support, but ATI takes it to a
new low.