Eric Griffin said:
When I connect to MSN 8 dial-up, Remote Procdure Call
process fails and disconnects after a few minutes and
causes the machine to reboot. Does anyone have any
suggestions to correct this issue?
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Your issue is the result of the msblaster worm (virus) or one of
the numerous variations of that worm. This has been a well known
ongoing issue for the last four months. Is this a computer that you just
upgraded
to XP and then started using on the Internet? People get infected by these
particular
types of worms if
A: No firewall is enabled.
XP has a built in firewall that can be used on most Internet Connections
(not AOL).
You do not mention what type of Internet Connection you are using, but if
you
go to Control Panel | Network Connections -- you should be able to identify
your Network Connection icon for the Internet. Right click on that icon and
then
click on "Properties". Now click on the "Advanced" tab and put a check in
the
box to enable the XP Internet Connection Firewall and click OK.
B: Either no Anti Virus program is installed or an old Anti Virus program
that is
no longer functioning or has not been updated with the latest virus
definitions
is installed, which is essentially the same thing. You need to have an
XP compatible
up to date Anti Virus program installed. However, for now, you could
scan for viruses
at
http://housecall.trendmicro.com/ (Hopefully you will not be plagued
by the shut
down message after enabling the XP ICF) However, if that shut down
message does
still appear, quickly click on START button and then RUN... link and
type in: shutdown -a
and press the ENTER key on your keyboard.
C: Windows XP CRITICAL Updates have not been installed. You must get all XP
CRITICAL
Updates installed by scanning for updates at:
http://v4.windowsupdate.microsoft.com/en/default.asp
http://www.microsoft.com/security/protect/
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