Remote Procedure Call Error - Please Help!!

  • Thread starter Thread starter browngr
  • Start date Start date
B

browngr

Good morning,

I have Windows XP, and a Dial-up Internet connection.
Whenever I connect to the Internet, after a certain period
of time, I receive an error message stating that a "system
shut down has been initiated by NT AUTHORITY\SYSTEM", and
that "Windows must restart because the Remote Procedure
Call (RPC) was terminated unexpectedly". The error
message gives me a 60 second countdown, and reboots my
system.

I contacted my Internet provider, who suggested that a fix
could be found on www.microsoft.com, or using the Windows
Update tool. BUT, I cannot log onto the Internet for long
enough to download any of the Updates! I have usually
enough time to start downloading one update and start
installing it before my computer reboots.

I cannot think of what else to do, since I cannot identify
which Update I should be downloading.

PLEASE, can anyone help me identify which Update I need to
install? Is there an alternate way of getting this
update?

Thanks for your help,
Gordon
 
browngr bashed at the keyboard and said :
Good morning,

I have Windows XP, and a Dial-up Internet connection.
Whenever I connect to the Internet, after a certain period
of time, I receive an error message stating that a "system
shut down has been initiated by NT AUTHORITY\SYSTEM", and
that "Windows must restart because the Remote Procedure
Call (RPC) was terminated unexpectedly". The error
message gives me a 60 second countdown, and reboots my
system.

I contacted my Internet provider, who suggested that a fix
could be found on www.microsoft.com, or using the Windows
Update tool. BUT, I cannot log onto the Internet for long
enough to download any of the Updates! I have usually
enough time to start downloading one update and start
installing it before my computer reboots.

I cannot think of what else to do, since I cannot identify
which Update I should be downloading.

PLEASE, can anyone help me identify which Update I need to
install? Is there an alternate way of getting this
update?

Thanks for your help,
Gordon
Click to expand...

*From: microsoft.public.windowsxp.help_and_support*


1. Number one, everyone put up your firewalls.
Just go into your control Panel and internet connection and
you go into the properties of your connection. Put it up,
this is the most important thing.

2. Then go to your Control Planel -> Administrative Tools -> Services.

Find 'Remote Procedure Call' on the list, right-click on it for properties.
Under the 'Recovery' tab, you can change all three 'failure' conditions to
'Restart the Service'.

This will, at least, prevent your computer shutting down all the time. If
you have two, do one at a time. Then after you have that all done, go to the
microsoft website and download update for windows.

3. Visit here http://support.microsoft.com/?kbid=823980 and get upgrade.

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