Remote Management

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

One of my clients recently purchased several new computers. They used
Acronis to image the computers to the standard & joined them to the Windows
2003 domain. They are having a problem, however... when they try to manage
the computer from their Windows 2003 Domain Controller (My Computer, Manage,
Connect to another Computer), it fails, indicating that the computer name
cannot be found.

The computer names are found within Active Directory Users and Computers,
and when properties are selected - I can see the operating system information.

I cannot remotely manage, or remote shutdown/reboot them.

Any advice?
 
Will said:
One of my clients recently purchased several new computers. They used
Acronis to image the computers to the standard & joined them to the
Windows 2003 domain. They are having a problem, however... when
they try to manage the computer from their Windows 2003 Domain
Controller (My Computer, Manage, Connect to another Computer), it
fails, indicating that the computer name cannot be found.

The computer names are found within Active Directory Users and
Computers,
and when properties are selected - I can see the operating system
information.

I cannot remotely manage, or remote shutdown/reboot them.

Any advice?
Click to expand...

Disable the windows firewall (or the underlying service) and see if that
works- if so, you just need to set up your exceptions.

In a domain, this really ought to be handled by group policy instead of
locally per machine. Try posting in microsoft.public.windows.group_policy
for help with that.
 
Lanwench said:
Disable the windows firewall (or the underlying service) and see if that
works- if so, you just need to set up your exceptions.

In a domain, this really ought to be handled by group policy instead of
locally per machine. Try posting in microsoft.public.windows.group_policy
for help with that.
Click to expand...
I'll check the firewall settings next time I'm over there.

I agree it should be handled by GPO, but I've got several dozen XP PCs on
the network (not new systems, have been in for several years) that are able
to be remotely rebooted & managed like that.

I've posted over to the GPO forum... thanks.
 
Lanwench said:
Disable the windows firewall (or the underlying service) and see if that
works- if so, you just need to set up your exceptions.

In a domain, this really ought to be handled by group policy instead of
locally per machine. Try posting in microsoft.public.windows.group_policy
for help with that.
Click to expand...
Lanwrench - that's was the problem - when this image was created, the
Windows Firewall was enabled by default. Disabled the Firewall and
everything was fine.
 
Will said:
Lanwrench - that's was the problem - when this image was created, the
Windows Firewall was enabled by default. Disabled the Firewall and
everything was fine.
Click to expand...


Great - but it would be far better to enable the firewall, with the ports &
programs you need open defined as exceptions. As mentioned, the best way to
handle that is via Group Policy.
 
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