Remote host name could not be resolved??

  • Thread starter Thread starter Ctuna
  • Start date Start date
C

Ctuna

can anyone enlighten me on what to check for when I get
this message ?

I send an invitation to another xp pro box inside my
workgroup and when I tried to connect I got the above
messge.

Tks to all
 
Remote Assistance will not work without "assistance" behind a NAT
gateway (unless it is UPNP compatible - which ICS is)... The
invitation file needs to have the computer address edited to the
public IP address of the appropriate computer. Then the
firewall/gateway device will need to forward TCP Port 3389 to the ip
address of the appropriate computer ( the one needing the help). Send
the revised invitation file to the other party and everything should
work.

See the following KB article for more information:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300692

Jeffrey Randow (Windows MVP - Networking & Smart Display)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Wiki -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
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