Remote Desktop Web Connection

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Guest

Hi I'm trying to setup Remote Desktop Web Connection I
have managed to install Remote Desktop Web Connection
software, but am not able to connect to my other computer
through the internet which is at my office, which is not
on any network expect internet . is it possible to
connect to it my Remote Desktop Web Connection using the
ineternet?

Can anyone help.
 
Yes...Open "Help and Support" and search on 'remote desktop', without the quotes, for the process.
Calling over the public internet, use the public IP of the target PC. If the target PC is behind a
firewall/NAT/router make sure both TCP Port 80 (IIS) and TCP Port 3389 (RDP) are forwarded/opened to
the private LAN IP of the target PC. Keep in mind that some ISPs block TCP Port 80.

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
I have tried connecting through the net which one PC's
are on broadband and have no firewall or router attched

Please help me to set this up
-----Original Message-----
Yes...Open "Help and Support" and search on 'remote
Click to expand...
desktop', without the quotes, for the process.
Calling over the public internet, use the public IP of
Click to expand...
the target PC. If the target PC is behind a
firewall/NAT/router make sure both TCP Port 80 (IIS) and
Click to expand...
TCP Port 3389 (RDP) are forwarded/opened to
the private LAN IP of the target PC. Keep in mind that some ISPs block TCP Port 80.
Click to expand...
group for the mutual benefit of all of us...
 
Well, the question is did you look at the "Help and Support" pages. There is a lot of information on
how to both install and connect with RD Web.
Then, are you calling the correct public IP?
What error message(s) and/or symptoms do you get when you try to connect?
Does the normal Remote Desktop connection work, ie. not the web based method?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
I have tried connecting through the net with one PC's
are both on broadband and have no firewall or router
attched
When I try to connect with remote desktop connetion I get
this message "The specified remote computer could not be
found. Verify that you have typed the correct computer
name or IP address, and then try connecting again" I also
thied connecting through Remote Desktop Web Connection
same message

Please help me to set this up



-----Original Message-----
Yes...Open "Help and Support" and search on 'remote
Click to expand...
desktop', without the quotes, for the process.
Calling over the public internet, use the public IP of
Click to expand...
the target PC. If the target PC is behind a
firewall/NAT/router make sure both TCP Port 80 (IIS) and
Click to expand...
TCP Port 3389 (RDP) are forwarded/opened to
the private LAN IP of the target PC. Keep in mind that some ISPs block TCP Port 80.
Click to expand...
group for the mutual benefit of all of us...
 
Yes I have gone through HELP & SUPPORT PAGES still can't
connect
-----Original Message-----
Well, the question is did you look at the "Help and
Click to expand...
Support" pages. There is a lot of information on
how to both install and connect with RD Web.
Then, are you calling the correct public IP?
What error message(s) and/or symptoms do you get when you try to connect?
Does the normal Remote Desktop connection work, ie. not the web based method?
Click to expand...
group for the mutual benefit of all of us...
 
If you can't connect using the RD client then the web based method will *NOT* work. Try this telnet
test to see if you can determine if the remote PC is listening as advertised...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q187628

If it fails you are either calling the wrong IP or RD is not listening on the remote PC.

Also, can you ping the remote PC?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Hi tried the telnet test and it did't connect it failed
any idea what can be wrong I think I did the telnet test
correctly.


-----Original Message-----
If you can't connect using the RD client then the web
Click to expand...
based method will *NOT* work. Try this telnet
test to see if you can determine if the remote PC is listening as advertised...

http://support.microsoft.com/default.aspx?scid=kb;en- us;Q187628

If it fails you are either calling the wrong IP or RD is
Click to expand...
not listening on the remote PC.
Also, can you ping the remote PC?
Click to expand...
group for the mutual benefit of all of us...
 
You should use the syntax

telnet <YourOfficePCAddress> 3389

Example:

telnet 12.34.56.78 3389

If you get a "Connect failed" message your calling the wrong IP address or Remote Desktop is not
running on the remote PC or TCP Port 3389 is blocked.

Is your office PC on a LAN of any sort?
If not, how does your office PC connect to the internet?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Hi

The office PC isn't on any lAN is just on it's owm and
connects to internet through broadband connection or I
can also connect through normal modem
-----Original Message-----
You should use the syntax

telnet <YourOfficePCAddress> 3389

Example:

telnet 12.34.56.78 3389

If you get a "Connect failed" message your calling the
Click to expand...
wrong IP address or Remote Desktop is not
running on the remote PC or TCP Port 3389 is blocked.

Is your office PC on a LAN of any sort?
If not, how does your office PC connect to the internet?
Click to expand...
group for the mutual benefit of all of us...
 
How can unblock my TCP port 3389 if it's blocked?

-----Original Message-----
You should use the syntax

telnet <YourOfficePCAddress> 3389

Example:

telnet 12.34.56.78 3389

If you get a "Connect failed" message your calling the
Click to expand...
wrong IP address or Remote Desktop is not
running on the remote PC or TCP Port 3389 is blocked.

Is your office PC on a LAN of any sort?
If not, how does your office PC connect to the internet?
Click to expand...
group for the mutual benefit of all of us...
 
What type of broadband connection? If its DSL some DSL modems are also routers. If that's the case
the DSL modem/router may be blocking TCP Port 3389. Contact your ISP for help with that.

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
The port is typically blocked by a hardware or software router or by
your ISP.

Jeffrey Randow (Windows MVP - Networking & Smart Display)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Wiki -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
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