Remote Desktop Web Connection problem

  • Thread starter Thread starter Jim M
  • Start date Start date
J

Jim M

I am so close! I am having problems getting Remote Desktop Web Connection
with Windows Vista Business edition, IIS 7.0 to work across the internet. I
have read many articles on this site and others about setting it up. I have
defined my own port and it is forwarded in my router to my PC host. When I
am on any computer of my own local LAN network, I can bring up a web page and
type http://ipaddrOfMyRouterAssignedByISP:port/TSWeb and it pops up with the
login. I can login and everything works great! But when I try to go outside
of my LAN, it pops up with the Remote Desktop Web Connection login just
great, but when I type in the server name, it says "The specified remote
computer could not be found. Verify that you have typed the correct computer
name or IP address, and then try connecting again."

By the way, I have a laptop running Windows 2000 Pro and I can connect and
run this just fine when it is connected up wirelessly to my local LAN. But
as soon as I leave my Lan wireless connection and go to another site and
connect to the internet, the Remote login pops up just fine, but it gives the
message above about not being able to find the computer.



I have tried many things. I have disabled my Windows Vista Firewall. I
have no virus protection on my Vista yet since it is a new installation. I
have set NAT filtering to Open on my router. I have set it to have a default
DMZ Server in my router. I have forwarded ports 80, 3389, and my particular
port in my router. Again, everything works great when on my LAN and going
through a web page specifying the IP address of my internet from ISP to hit
my router.



I have verified by http://www.canyouseeme.org/ that my ISP is not blocking
ports 80, 3389, or the port I have chosen.



I am a little fuzzy on what ports I need to forward, so I forwarded
everything I could think of.

Thanks,

Jim M
 
If the port 80 and 3389 are open, it could be the 3rd party software. For
troubleshooting, start the Vista with clean boot. Please post back with the
result.

windows faqsHow to run Windows OS with a clean boot How to stop the
Messenger Service ads How to tell who is logged on at a remote computer ...
www.howtonetworking.com/winfaqs.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
This is a brand-new installation of Windows Vista Business and so when I went
into do a Clean Boot with MSConfig, I checked the box to hide Microsoft
Services and there was only one left: ADI Andrea ADI File Filters Service
which I unchecked and after rebooting I still have the same problem.

In a browser, I type http://<MyRouterIPAddr>:MyPersonalPort/TSWeb and it
works fine from my local LAN, but not from a remote internet site.

My router is a brand-new NetGear WNR834B. The router firmware is
up-to-date. The router basic settings page gives me the internet IP
dynamically from my ISP which is Time Warner, Road Runner which is NOT
blocking ports 80, 3389, or my personal port according to the web test sites.
My router Domain Name Server is set to get it automatically from ISP and to
use the default MAC Address.

The Router Status page gives me the IP address my ISP gives me. The DHCP
says DHCPClient. Under the Internet Port section, the IP Subnet Mask is
255.255.240.0. And it gives two addresses for the Domain Name Server (I
assume this is coming from Time Warner). Under the LAN Port it gives me the
local IP address I setup, DHCP is ON, IP Subnet Mask 255.255.255.0.

Under Port Forwarding/Port Triggering, I have No triggers set, but I have
Port forwarding for My Private Port to a static IP of the host computer for
RDP, the same for Port 80, and 3389.

On the WAN Setup page, nothing is checked though I have tried checking
everything and have the same problem: Disable SPI Firewall, Default DMZ
Server, Respond to Ping, NAT Filtering is Secured.

Under the LAN page, The Local IP Address I set is there, 255.255.255.0
subnet, RIP Direction is None, RIP Version is Disabled. Use Router as DHCP
Server is set with a range of IP Addresses. I have my desired host computer
address set as static.

The Dynamic DNS Page is left blank and unchecked. There are no Static
Routes added on the Static Routes page.

I've tried disabling my firewall in Vista, adding ports 80, 3389, and my
private port to no avail.

Under Windows Features, IIS, I have everything checked under World Wide Web
Services. Are there some things I need to make sure are checked under
Microsoft .NET Framework or some other section? What else can I try?

Thanks very much,

Jim M
 
More information:

My Local LAN is a Windows NT 4.0 network, but the Windows NT system is NOT
providing DHCP functionality for any of ther computers and is NOT providing
DNS service to the Windows Vista machine as it could not be added to the Win
NT domain. So the Vista machine, the desired host for RDP, is simply a
workgroup called WORKGROUP, left as default. The router recognizes the name
of the computer as well as the name of all the computers connecting to it.

Since I get the TSWeb login web page, it seems the router is passing me
through to the Vista host computer alright. Does that mean that IIS is the
culprit?

My router provides the IP addresses to all computers via DHCP. I can access
TSWeb from any machine connected to my router by
http://<ipaddrOfRouter>:MySpecificPort/TSWeb. But I CANNOT access TSWeb from
any machine by specifying the IP Address of the Vista Host as in
<IPAddr>/TSWeb or <IPAddr>:<SpecificPort>/TSWeb. Should I be able to access
TSWeb by specifying the machine's IP provided by the router? I saw this on
some web page when looking for solutions. But I don't know how to set up the
Web services to allow this if this is what I need.

Jim M
 
Oops... I was wrong... both of these works from other computers on the LAN:

http://<DHCPipAddrOfHost>/TSWeb

or

http://<ComputerName>/TSWeb
 
I got pretty much everything working by reinstalling my system. I do not
know what exactly caused the problem...

Jim
 
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