Remote Desktop Problems

  • Thread starter Thread starter Cman
  • Start date Start date
C

Cman

I am trying to connect a Desktop to run through my laptop
with Remote desktop Connection. We have no router, the 2
computers are wired directly to each other. Whenever I
start up RDC, it doesn't show the desktop as an available
computer to connect to. When i enter the desktop's ip
address, it says that the desktop may not have Remote
Access Connections enabled, or there is a problem with the
network. Both Computers are running firewall. Is there a
way i can fix this to make it work?
 
If your running the XP ICF then look at this for help configuring the ICF for Remote Desktop.

http://members.cox.net/ajarvi/RemoteDesktop/ICF/EnableRemoteDesktop.JPG

Otherwise, if your running some other firewall software open TCP Port 3389.

The PC your trying to connect to is running XP Pro, correct?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
I am running Norton Firewall, my laptop is running xp
home, trying to connect to xp pro on the desktop. If
people are saying that xp home has no remote connection,
then why is it listed under my xp home

-----Original Message-----
If your running the XP ICF then look at this for help
Click to expand...
configuring the ICF for Remote Desktop.
http://members.cox.net/ajarvi/RemoteDesktop/ICF/EnableRemo teDesktop.JPG

Otherwise, if your running some other firewall software open TCP Port 3389.

The PC your trying to connect to is running XP Pro, correct?
Click to expand...
for the mutual benefit of all of us...
 
Ok...open TCP Port 3389 in Norton on the XP Pro box. You should be able to connect if...

1. Remote Desktop is enabled on the XP Pro box.
2. Your using the correct LAN IP of the XP Pro box when calling from the laptop.
3. The firewall is *NOT* blocking TCP Port 3389.

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Sorry but i can't find where to enable that port in Norton
Firewall.
-----Original Message-----
Ok...open TCP Port 3389 in Norton on the XP Pro box. You
Click to expand...
should be able to connect if...
1. Remote Desktop is enabled on the XP Pro box.
2. Your using the correct LAN IP of the XP Pro box when calling from the laptop.
3. The firewall is *NOT* blocking TCP Port 3389.
Click to expand...
for the mutual benefit of all of us...
 
Check the Norton documentation or their support web site for further help with that issue...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Look at page 81 of the Norton Personal Firewall 2003 for Windows XP users guide. It details how to
write rules...

http://www.symantec.com/techsupp/npf/npf_2003_info_man.html

There also may be some sort of learning mode, but I don't use the product so I can't say for sure...

Good luck...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
I have exactly the same problem on XP pro with the 2004 version, and I wrote a rule that allow any communication from or to a particular host, the rule is also at the top of th e rule list, and nothing I cannot connect a. Symantec has a total absence of information on their site, and their support does not show the slightest interest in the problem. I even left a voicemail to the VP of CR, I wish they be like Cisco or MS to be honest

Jean-Mar

----- Sooner Al wrote: ----

Look at page 81 of the Norton Personal Firewall 2003 for Windows XP users guide. It details how t
write rules..

http://www.symantec.com/techsupp/npf/npf_2003_info_man.htm

There also may be some sort of learning mode, but I don't use the product so I can't say for sure..

Good luck..

--
Al Jarvi (MS-MVP Windows Networking

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us..
The MS-MVP Program - http://mvp.support.microsoft.co
This posting is provided "AS IS" with no warranties, and confers no rights..

Cman said:
Sorry but i can't find where to enable that port in Norto
Firewall
-----Original Message----
Ok...open TCP Port 3389 in Norton on the XP Pro box. Yo should be able to connect if..
2. Your using the correct LAN IP of the XP Pro box whe calling from the laptop
3. The firewall is *NOT* blocking TCP Port 3389
Al Jarvi (MS-MVP Windows Networking
Click to expand...
for the mutual benefit of all of us..
Click to expand...
 
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