Remote Desktop Problems

  • Thread starter Thread starter Dave Schaefer
  • Start date Start date
D

Dave Schaefer

I am attempting to connect to my work computer (XP Pro)
from home (XP Pro) using remote desktop over our company's
VPN. I get the error message "the client could not
connect to the remote computer .. it may be busy or not
accepting connections ...".

I can establish a RD session from another computer at
work, so I am assuming there's an inssue with my home
system. I am connected through a Linksys router to DSL,
and have Norton A/V and Black Ice installed.

Do I need to disable any of the A/V programs?
Is there any special setup I need to perform on my router?

Thanks,
Dave
 
it happened to me too....
I was trying to remotely control over my home PC by using a laptop at work, both installed win xp

It did work when I tested at home by connecting both computer to the same router....in which I think the port forwarding is not an issue, so that's why I could remotely control my home PC with my laptop

probably because of the homp PC is behind a router, it didn't work out when I tried to connect my laptop (at work) to the home PC (behind a router)

does anyone know if I have to set up the port forwarding or stuff like that to make it work ?
 
Yep.

Set the router at home to forward port 3389, TCP, to the machine at home.

Use the public IP of the home router to connect from work.

See that public IP at home by going to www.myip.com
 
I'm not sure what is happening here.

You know that the work system is set up correctly, 'cause you can connect
from another system at work.

Check your firewall logs to see if it is dropping outbound traffic on port
3389, TCP. I wouldn't expect this, but I don't know black ice at all.

Can you ping the work machine, over the VPN?

If you telnet the work machine IP address on port 3389, does it connect?

Did you use IP address or a name to try to connect?

And, lastly, I've heard that some folks are having trouble with Tuesday's
security patch--possibly in relation to black ice. Did you have any issues
with it?

This is an install-time problem, not an ongoing issue with the patch.
 
thx for your help .Bill....I am really appreciated.
let me try and see what's going on ...
 
How do I forward port 3389 in this manner? I have an SMC router, I can get to the setup menu but I'm not sure which configuration to mess with. Thanks.
 
Go to the SMC site and download the manual for your particular model
router... Each model is different... You are looking for Port
Forwarding...

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
Some vendors call it port forwarding, and others call it setting up a
"virtual server"

Same effect, in the end.

Some older boxes have only limited settings available--you can set up
"virtual server" but only for standard stuff--ftp, web/http. If you see
this, go to the vendors site for a firmware update.
 
That was what I was trying to think of - virtual server....

It's been a while since I've used other routers...

:)

Jeffrey Randow (Windows Net. & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Smart Display Support - http://www.smartdisplays.net
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
 
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