Remote Desktop Problem

  • Thread starter Thread starter Gorge Lucas
  • Start date Start date
G

Gorge Lucas

Hi,

I have customers with Vista Business installed SP1. I have enabled remote
desktop on the PC's and have the firewall rule in place. However, I cannot
connect to any of the machines. Nothing is reported in event log on the
affected machine either.

Any ideas?
 
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Hi,

Do you have any third party internet security software installed on them?
Frequently, they are the cause of this problem. Also, what path are you
attempting to use? If they are behind a company router, then it would have
to be configured to forward the remote requests.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
No software installed.

It's in a domain. Group policy is opening the port on the firewall and
enabling remote desktop. Cannot connect.
 
No thrid party software is installed.

I can ping the computer. I can't do anything else.
 
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