Remote Desktop Not Working

  • Thread starter Thread starter Frank Wilson
  • Start date Start date
F

Frank Wilson

I have a desktop running Win XP Pro and a laptop running Win 98 SE hooked to
a router,which is hooked to a DSL modem. Just hooking them up and installing
the drivers got Internet access working fine on both. After much trial and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I try to
connect by name or by IP address. When I click on connect, the button turns
gray, and after a while a dialog box pops up telling me that it timed out.

Any suggestion will be much appreciated.

Frank Wilson

..
 
I assume you are trying to connect from the 98 machine to the XP machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?
 
I appreciate the suggestions.

I have read the instructions for remote desktop and followed them carefully.
There is no software firewall on either machine. There is a hardware
firewall in the router.

After I posted, things got a lot more complicated. What I actually have is a
Belkin wireless router and a Belkin wireless network card for the notebook.
I thought it would be smart to get the machines working correctly with a
wired network and then change from the Ethernet adapter to the wireless
card, because I would be able to separate networking problems from wireless
problems. I figured that if I did that and used exactly the same network
settings for the wireless network that worked on the wired network, it was
sure to work. When I posted before, it was after I had the wired network
working, and I assumed that my problems with getting the network to work
were over. I was wrong. When I changed from wired to wireless, the neither
computer could see the shared resources on the other, although both can
connect to the Internet. Since the only thing that I changed at all to make
it quit working was the network card, I thought it was pretty obvious that
it was causing the problem. When I called Belkin support about it, I was
told that their product was not causing the problem (because the laptop can
access the Internet) and that they could not help. The agent was unable to
explain how it could be something else when it occurred after the network
adapter and nothing else was changed.

Can anyone help. I am at my wits end.

Thanks.



Ken Wickes said:
I assume you are trying to connect from the 98 machine to the XP machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I have a desktop running Win XP Pro and a laptop running Win 98 SE
Click to expand...
hooked
to
a router,which is hooked to a DSL modem. Just hooking them up and installing
the drivers got Internet access working fine on both. After much trial and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I try to
connect by name or by IP address. When I click on connect, the button turns
gray, and after a while a dialog box pops up telling me that it timed out.

Any suggestion will be much appreciated.

Frank Wilson

.
Click to expand...
Click to expand...
 
-----Original Message-----
I have a desktop running Win XP Pro and a laptop running Win 98 SE hooked to
a router,which is hooked to a DSL modem. Just hooking them up and installing
the drivers got Internet access working fine on both. After much trial and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I try to
connect by name or by IP address. When I click on connect, the button turns
gray, and after a while a dialog box pops up telling me that it timed out.

Any suggestion will be much appreciated.

Frank Wilson

..




.
Click to expand...
 
What IP address is each machine getting?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I appreciate the suggestions.

I have read the instructions for remote desktop and followed them carefully.
There is no software firewall on either machine. There is a hardware
firewall in the router.

After I posted, things got a lot more complicated. What I actually have is a
Belkin wireless router and a Belkin wireless network card for the notebook.
I thought it would be smart to get the machines working correctly with a
wired network and then change from the Ethernet adapter to the wireless
card, because I would be able to separate networking problems from wireless
problems. I figured that if I did that and used exactly the same network
settings for the wireless network that worked on the wired network, it was
sure to work. When I posted before, it was after I had the wired network
working, and I assumed that my problems with getting the network to work
were over. I was wrong. When I changed from wired to wireless, the neither
computer could see the shared resources on the other, although both can
connect to the Internet. Since the only thing that I changed at all to make
it quit working was the network card, I thought it was pretty obvious that
it was causing the problem. When I called Belkin support about it, I was
told that their product was not causing the problem (because the laptop can
access the Internet) and that they could not help. The agent was unable to
explain how it could be something else when it occurred after the network
adapter and nothing else was changed.

Can anyone help. I am at my wits end.

Thanks.



Ken Wickes said:
I assume you are trying to connect from the 98 machine to the XP machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I have a desktop running Win XP Pro and a laptop running Win 98 SE
Click to expand...
hooked
to
a router,which is hooked to a DSL modem. Just hooking them up and installing
the drivers got Internet access working fine on both. After much
Click to expand...
trial
and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I try to
connect by name or by IP address. When I click on connect, the button turns
gray, and after a while a dialog box pops up telling me that it timed out.

Any suggestion will be much appreciated.

Frank Wilson

.
Click to expand...
Click to expand...
Click to expand...
 
I assumed that if I had antivirus software disabled and ZoneAlarm set not to
load that it was the same as not having them installed as far as interfering
with networking goes. I was wrong. After, by reading in this newsgroup,
finding the excellent information at www.michna.com/kb/WxNetwork.htm, I
decided to go though it step by step and to do everything just as it said
even if I did not think it made sense. One thing it said that immediately
caught my attention was "Some firewall software (like ZoneAlarm and AtGuard)
is known to inhibit the network even if disabled. I uninstalled Norton
Antivirus 2003 and ZoneAlarm from both machines and rebooted them.
Networking and remote desktop work perfectly over wireless.

Now I just need to figure out how I can have ZoneAlarm on the laptop for use
when I'm elsewhere and it's not behind a hardware firewall and how to have
Norton Antivirus on both machines.

I really appreciate the helpfulness of the people in this newsgroup.

Frank Wilson


Ken Wickes said:
What IP address is each machine getting?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I appreciate the suggestions.

I have read the instructions for remote desktop and followed them carefully.
There is no software firewall on either machine. There is a hardware
firewall in the router.

After I posted, things got a lot more complicated. What I actually have
Click to expand...
is
a
Belkin wireless router and a Belkin wireless network card for the notebook.
I thought it would be smart to get the machines working correctly with a
wired network and then change from the Ethernet adapter to the wireless
card, because I would be able to separate networking problems from wireless
problems. I figured that if I did that and used exactly the same network
settings for the wireless network that worked on the wired network, it was
sure to work. When I posted before, it was after I had the wired network
working, and I assumed that my problems with getting the network to work
were over. I was wrong. When I changed from wired to wireless, the neither
computer could see the shared resources on the other, although both can
connect to the Internet. Since the only thing that I changed at all to make
it quit working was the network card, I thought it was pretty obvious that
it was causing the problem. When I called Belkin support about it, I was
told that their product was not causing the problem (because the laptop can
access the Internet) and that they could not help. The agent was unable to
explain how it could be something else when it occurred after the network
adapter and nothing else was changed.

Can anyone help. I am at my wits end.

Thanks.



Ken Wickes said:
I assume you are trying to connect from the 98 machine to the XP machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


I have a desktop running Win XP Pro and a laptop running Win 98 SE hooked
to
a router,which is hooked to a DSL modem. Just hooking them up and
installing
the drivers got Internet access working fine on both. After much trial
and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I try to
connect by name or by IP address. When I click on connect, the button
turns
gray, and after a while a dialog box pops up telling me that it
Click to expand...
timed
out.
Any suggestion will be much appreciated.

Frank Wilson

.
Click to expand...
Click to expand...
Click to expand...
 
Frank,

We just did something similar with a Belkin wireless
router. If you can access the internet then the card is
working. It is communicating with the router. I spent
some time messing with the wireless network settings
before it all got to working on our network. Have you
tried setting up your network workgroup again using the
wireless card?
 
I am reporting this because I think it may help others who are as dumb as
me. I reinstalled Norton Antivirus 2003 and ZoneAlarm on both machines.I
made the obvious entries in ZoneAlarm setup to allow network communication.
I now have both programs running on both machines, and the network is
working fine. Go figure.


Frank Wilson said:
I assumed that if I had antivirus software disabled and ZoneAlarm set not to
load that it was the same as not having them installed as far as interfering
with networking goes. I was wrong. After, by reading in this newsgroup,
finding the excellent information at www.michna.com/kb/WxNetwork.htm, I
decided to go though it step by step and to do everything just as it said
even if I did not think it made sense. One thing it said that immediately
caught my attention was "Some firewall software (like ZoneAlarm and AtGuard)
is known to inhibit the network even if disabled. I uninstalled Norton
Antivirus 2003 and ZoneAlarm from both machines and rebooted them.
Networking and remote desktop work perfectly over wireless.

Now I just need to figure out how I can have ZoneAlarm on the laptop for use
when I'm elsewhere and it's not behind a hardware firewall and how to have
Norton Antivirus on both machines.

I really appreciate the helpfulness of the people in this newsgroup.

Frank Wilson


Ken Wickes said:
What IP address is each machine getting?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I appreciate the suggestions.

I have read the instructions for remote desktop and followed them carefully.
There is no software firewall on either machine. There is a hardware
firewall in the router.

After I posted, things got a lot more complicated. What I actually
Click to expand...
Click to expand...
have
is
a
Belkin wireless router and a Belkin wireless network card for the notebook.
I thought it would be smart to get the machines working correctly with a
wired network and then change from the Ethernet adapter to the wireless
card, because I would be able to separate networking problems from wireless
problems. I figured that if I did that and used exactly the same network
settings for the wireless network that worked on the wired network, it was
sure to work. When I posted before, it was after I had the wired network
working, and I assumed that my problems with getting the network to work
were over. I was wrong. When I changed from wired to wireless, the neither
computer could see the shared resources on the other, although both can
connect to the Internet. Since the only thing that I changed at all
Click to expand...
to
make
it quit working was the network card, I thought it was pretty obvious that
it was causing the problem. When I called Belkin support about it, I was
told that their product was not causing the problem (because the
Click to expand...
laptop
can
access the Internet) and that they could not help. The agent was
Click to expand...
unable
to
explain how it could be something else when it occurred after the network
adapter and nothing else was changed.

Can anyone help. I am at my wits end.

Thanks.



I assume you are trying to connect from the 98 machine to the XP machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.


I have a desktop running Win XP Pro and a laptop running Win 98 SE
hooked
to
a router,which is hooked to a DSL modem. Just hooking them up and
installing
the drivers got Internet access working fine on both. After much trial
and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I
Click to expand...
Click to expand...
try
to
Click to expand...
Click to expand...
 
This problem is pretty common. Programs like Norton Antivirus often don't
handle configuration changes and need to be reinstalled.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


Frank Wilson said:
I am reporting this because I think it may help others who are as dumb as
me. I reinstalled Norton Antivirus 2003 and ZoneAlarm on both machines.I
made the obvious entries in ZoneAlarm setup to allow network communication.
I now have both programs running on both machines, and the network is
working fine. Go figure.


Frank Wilson said:
I assumed that if I had antivirus software disabled and ZoneAlarm set
Click to expand...
not
to
load that it was the same as not having them installed as far as interfering
with networking goes. I was wrong. After, by reading in this newsgroup,
finding the excellent information at www.michna.com/kb/WxNetwork.htm, I
decided to go though it step by step and to do everything just as it said
even if I did not think it made sense. One thing it said that immediately
caught my attention was "Some firewall software (like ZoneAlarm and AtGuard)
is known to inhibit the network even if disabled. I uninstalled Norton
Antivirus 2003 and ZoneAlarm from both machines and rebooted them.
Networking and remote desktop work perfectly over wireless.

Now I just need to figure out how I can have ZoneAlarm on the laptop for use
when I'm elsewhere and it's not behind a hardware firewall and how to have
Norton Antivirus on both machines.

I really appreciate the helpfulness of the people in this newsgroup.

Frank Wilson


Ken Wickes said:
What IP address is each machine getting?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


I appreciate the suggestions.

I have read the instructions for remote desktop and followed them
carefully.
There is no software firewall on either machine. There is a hardware
firewall in the router.

After I posted, things got a lot more complicated. What I actually
Click to expand...
have
is
a
Belkin wireless router and a Belkin wireless network card for the
notebook.
I thought it would be smart to get the machines working correctly
Click to expand...
Click to expand...
with
a
wired network and then change from the Ethernet adapter to the wireless
card, because I would be able to separate networking problems from
wireless
problems. I figured that if I did that and used exactly the same network
settings for the wireless network that worked on the wired network,
Click to expand...
it
was
sure to work. When I posted before, it was after I had the wired network
working, and I assumed that my problems with getting the network to work
were over. I was wrong. When I changed from wired to wireless, the
neither
computer could see the shared resources on the other, although both can
connect to the Internet. Since the only thing that I changed at all to
make
it quit working was the network card, I thought it was pretty
Click to expand...
obvious
that
it was causing the problem. When I called Belkin support about it,
Click to expand...
I
was
told that their product was not causing the problem (because the laptop
can
access the Internet) and that they could not help. The agent was unable
to
explain how it could be something else when it occurred after the network
adapter and nothing else was changed.

Can anyone help. I am at my wits end.

Thanks.



I assume you are trying to connect from the 98 machine to the XP
machine,
since 98 can't be a remote desktop server.

Is there a firewall involved?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no
rights.


I have a desktop running Win XP Pro and a laptop running Win 98 SE
hooked
to
a router,which is hooked to a DSL modem. Just hooking them up and
installing
the drivers got Internet access working fine on both. After much
trial
and
error and reading of material here and elsewhere, I have networking
working correctly for all users in both directions.

Remote Desktop Connection does not work for any user, whether I
Click to expand...
try
to
connect by name or by IP address. When I click on connect, the button
turns
gray, and after a while a dialog box pops up telling me that it timed
out.

Any suggestion will be much appreciated.

Frank Wilson

.
Click to expand...
Click to expand...
Click to expand...
 
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