Remote Desktop Not working on some computers

  • Thread starter Thread starter jporter188
  • Start date Start date
J

jporter188

Hello,

I have a strange issue:

Environment:
I manage about 100 computers in mixed environment of Windows 98, 2000
and XP on a Windows 2000 Server domain. I have about 5 sites that I
manage. I usually try to work with remote desktop where ever possible
to save time etc.

Problem:
I'm running into problems with some computers on the network. It seems
that I'm not able to connect to them from my administrative computer.
However I can connect to them from other computers on the site. And I
can "play hop scotch" and log on to a computer that works at that site
and then log on to the problem computer.

Potential Causes:
There a few potential causes that I have identified and eliminated.

1) I know remote desktop is enabled on the problem computer because I
can connect, just not directly using my computer.

2) I know that my computer is working with remote desktop; I use it
flawlessly every day.

3) I think the issue could be a networking problem, but I'm not sure
what would definitively tell me that. We do use routers/firewalls...but
why does it work for some and not others? And if it were a firewall
issue I would think that I would not connect at all.

4) I have turned off Windows Firewall through domain policy and enabled
remote desktop through domain policy. This seems to be fine for all but
a few computers.

Can anyone give some clue as to what is happening here?

Thank you!

Jeremy
 
Yes, I do notice that after SP2 the remote desktop stops working. I
wonder if there is a hot fix for this???

Thank you,

Jeremy
 
I did try a fix from MS with no luck. The fix I tried is:
WindowsXP-KB884020-x86-enu.exe.

It's strange because I can connect to the problem computer, just not
directly. I have to hop from another on the same subnet then to the
problem computer.

Any ideas?

Thanks,

Jeremy
 
anyone?

I did try a fix from MS with no luck. The fix I tried is:
WindowsXP-KB884020-x86-enu.exe.

It's strange because I can connect to the problem computer, just not
directly. I have to hop from another on the same subnet then to the
problem computer.

Any ideas?

Thanks,

Jeremy
Click to expand...
 
replace the termsrv.dll (SP2) with the version from SP1.
It works ....

Best regards

Hajo
 
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