Remote Desktop fails

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I'm getting failures with MsTsc.exe 6.0.6000.16386. It fires up normally,
but as soon as I hit connect, the login screen appears as normal, but then it
gets covered by an error msg box stating "Remote Desktop Connection has
encountered a problem and needs to close. We are sorry for the
inconvenience." The application is now hung. Sending the error report
doesn't result in anything, and I've searched unsuccessfully through Technet
for something similar. How can I resolve this?
 
Frank Siver said:
I'm getting failures with MsTsc.exe 6.0.6000.16386. It fires up normally,
but as soon as I hit connect, the login screen appears as normal, but then
it
gets covered by an error msg box stating "Remote Desktop Connection has
encountered a problem and needs to close. We are sorry for the
inconvenience." The application is now hung. Sending the error report
doesn't result in anything, and I've searched unsuccessfully through
Technet
for something similar. How can I resolve this?
Click to expand...

Have you tried uninstalling the RDP 6.0 client then reinstalling?

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
 
Frank Siver said:
No, I hadn't tried that. I didn't know it was an option. How do you
reinstall it?
Click to expand...

Bob Lin (MS-MVP) has a page about that...

http://www.howtonetworking.com/RemoteAccess/uninstallrdcv6.htm

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
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