Remote Desktop disconnects after logging in.

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Guest

I am experiencing something i can not reproduce on other computers at our
office. I work as the admin from a remote office and use a vpn connection
with the Administrative Remote Desktop console to connect to workstations at
the head office. Up until recently, all of this has worked without any
problems. Now all of a sudden one machine will disconnect about a minute
after supplying the login credentials. There is no error message displayed,
nothing warning you that "you dont have sufficient rights" or "local policy
does not permit". The screen goes from logging on, to black, to
disconnecting. This happens both, when I try connecting as the local user or
administrator. I know that the users do have access to connect, so that is
not the problem.

Now, if i have the user restart the computer, and then i connect before they
log on, then Remote Desktop works. however, when the user leaves for the day,
and does a Shutdown, Log Off. The problem reoccurs.

I don't know what is causing this disconnection to happen, and can not find
any other cases of people experiencing this sort of problem.

TIA,
 
Matt said:
Now all of a sudden one machine will disconnect about a minute
after supplying the login credentials.
Click to expand...
The screen goes from logging on, to black, to
disconnecting.
Click to expand...

I have this problem too. It's very annoying.
This happens both, when I try connecting as the local user or
administrator.
Click to expand...

This doesn't happen. I can log on locally just fine, but until I do
(or someone else does for me), I can't logon remotely.
 
I would check the MTU first. These links may help,

Solved: Black screen when accessing TS using RDC
http://www.chicagotech.net/netforums/viewtopic.php?t=370

Troubleshooting terminal server issuesTroubleshooting Terminal Services Licensing issues. Black screen while connecting to TS. Cause: 1. MTU size may be too high. 2. you may have a print driver ...
http://www.chicagotech.net/troubleshootingts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I am experiencing something i can not reproduce on other computers at our
office. I work as the admin from a remote office and use a vpn connection
with the Administrative Remote Desktop console to connect to workstations at
the head office. Up until recently, all of this has worked without any
problems. Now all of a sudden one machine will disconnect about a minute
after supplying the login credentials. There is no error message displayed,
nothing warning you that "you dont have sufficient rights" or "local policy
does not permit". The screen goes from logging on, to black, to
disconnecting. This happens both, when I try connecting as the local user or
administrator. I know that the users do have access to connect, so that is
not the problem.

Now, if i have the user restart the computer, and then i connect before they
log on, then Remote Desktop works. however, when the user leaves for the day,
and does a Shutdown, Log Off. The problem reoccurs.

I don't know what is causing this disconnection to happen, and can not find
any other cases of people experiencing this sort of problem.

TIA,
 
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