Remote desktop disconnected Error

  • Thread starter Thread starter Nestor
  • Start date Start date
N

Nestor

I am having a problem connecting from a remote desktop to
the terminal server. The error is as follows

Title: VBScript: Remote Desktop Disconnected

Message: The client cloud not connect to the remote
computer. Remote connections might not be enabled or the
computer might be too busy to accept new connections. It
is also possible that the network problem are preventing
your connection. Please try connecting again later. If
the problem continues to occur, contact your administrator.

There are only five people total that are capable of
connecting to Terminal Services. most likely there are
only one person connected, on average, at any time. The
server is a dedicated server and it has a 2 Ghz cpu with
one GB of RAM, 40 GB of HD and it is Windows 2000 server.

If you have any information on what is the cause of the
problem or how to solve the problem please reply.
 
Matthew - Thank you very much for taking time to help me.
To answer your questions:

1)Yes the user is able to ping the server.
2)port 3389 is the only port open in the server
3)I am not able to find any errors in the eventlog
relating to terminal server.
 
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